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VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

Kundenbewertungen für VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

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Do*** Do***
Worked until it didn't. No better than cheaper mod
Worked great until it didn't like all newer dehumidifiers. Bought in June 2025 and it quit working August 2026, 2 mo after the warranty ran out. It powers on amd fan rubs but doesn't dehumidify. I assume the condenser or refrigerant is the problem. I have done all troubleshooting and cleaning without success. I bought this "commercial" grade one after replacing numerous home models every 1-2 yrs but this one didn't last any longer and costs more so I will go back to my cheaper models and just keep replacing and filling landfills with junk I guess. So frustrating that no one makes a decent affordable dehumidifier.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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To. To.
Defective
This thing runs constantly, Ive tested humidity with a meter and the dehumidifier is way off. Big-time electric waster.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Brandon l Brandon l
Nice when it worked
Nice when it worked 1
Bought the machine and it worked great the first season we used it. Second season pulled it out cleaned the filter set up, the machine kept freezing. Conveniently 16 days after the one year warranty expired. The price for the machine isnt bad but soend the extra $200 and get s machine that will outlast this one.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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S. L. S. L.
Gave up after 12 months.
Gave up after 12 months. 1
I've been using this 125-pint dehumidifier for over a year and it worked wonderfully until recently. It suddenly stopped maintaining the desired humidity level, despite the fan and compressor running. Temperature is within a proper range (65f-75f), the air filter has been cleaned, and the drain hose is clear, and icing is minimal, but it only ran for couple of minutes before giving up. Overall, I was very satisfied with its performance, but not recommending this unit for a long-term dehumidifier system for a basement unless I hear from the service department to help troubleshoot and repair the unit.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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db db
Lasted less than a year, No product support
Lasted less than a year, No product support 1
After less than a year of usage, this dehumidifier freezes up every single day without fail. It did not do this initially, but either has leaked refrigerant or the auto defrost feature has failed. I submitted a support ticket to try to get repair or replacement, and received an automated response that "This is just a quick message to confirm that your request has been received, and our team is already actively looking into all the details to ensure we provide the most thorough and accurate assistance possible. You can expect our team to reach back out to you with a comprehensive update within the next 48 hours.". I never heard back until I got a message that "Your ticket has been marked as Solved. Your feedback is greatly valuable to us. Please take a moment to rate your experience with our customer service". I am extremely disappointed, as I was nervous about buying a Chinese dehumidifier, but assumed that Vevor had a brand image to protect and that they would offer some measure of warranty support, but that is not the case. This is a waste of money, know that you are rolling the dice and if it fails just months after buying it, they will ignore and gaslight you to avoid replacing their defective product.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Unhappy Unhappy
Product does not work properly.
Product does not work as advertised. Having a hard time getting a refund from everyone. Until this problem is resolved this review stands.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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Je*** Je***
Missing parts making the unit unusable.
There were no instructions and NO DRAIN HOSE. Despite asking for two weeks the drain hose is still missing and they are unwilling or unable to send a replacement or even advise the hose size. their customer service is a joke, but it isn't a funny one.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Übersetzung der Rezension in Deutsch
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Matt Matt
Junk just like every other dehumidifier
Died after one year. Worked great when it did. I bought with the hope it would last longer than a year though
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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S. McDaniel S. McDaniel
Look elsewhere
Worked 1 hour and died. Customer service was a computer-generated response. No telephone number is available for customer service ever!Emails and chat requests were all computer generated responses for an entire week! When it seemed a person responded to my email they gave me a generic "we're working on it" response. ANOTHER TWO WEEKS! I finally contacted my credit card company for a chargeback. And they responded with an offer of 70$ refund and offered to send me a part for me to repair myself. I refused and demanded a return label. After a month they finally refunded my purchase price. I almost drove to New Jersey with the unit.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
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Greg D Humidifier Greg D Humidifier
No more high humidity
I've had it over a year and it stills work great. Easy to set and regulate the humidity level. Nice heavy duty construction and works better than all my previous dehumidifiers. Leave it to Vevor! A little after a year of use it quit removing humidity. The fan works great and does a great job circulating the air but no removal of humidity. Now it gets a 1 Star!
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
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