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VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

Kundenbewertungen für VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

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Alle Rezensionen übersetzen in Deutsch
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Christopher Harvey Christopher Harvey
Owner
Keeps frosting up, defrost mode not fast or strong enough
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Michael Brundridge Michael Brundridge
NO MEMORY, resets to 60% all the time.
When it works, it does fine. Issue is it loses its setting about twice a month and resets to 60% even when we have had no power outages. It also resets itself if you have a power outage to 60%, which sucks as well. Has no MEMORY!!!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Tim Tim
Dehumidifier
Worked great until it didn’t. Unit worked great for a few months Kept newly remodeled basement very dry and comfortable. Then unit stopped removing humidity. Unit would come on and display worked , but compressor was not coming on. Customer service is just ok. After many emails back and forth with Vevor , consisting of low ball refund offers I finally got a full refund. A rather frustrating process.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
John Mcauley John Mcauley
Owner
Went to screw the legs in and one thread was all buggered up, stripped the leg boat out. So now it’s sitting on wooden blocks.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Joseph Turnbow Joseph Turnbow
maintenance technician
worked OK, last year when I received it. humidity was still higher than other dehumidifiers I've owned before. this year it doesn't want to remove any water from the air. not sure if i purchased an extended warranty. disappointed that I have to replace it allready
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Matthew Peddie Matthew Peddie
No longer works after 13 months and customer support is terrible
No longer works after 13 months and customer support is terrible 1
This could have been a five star review if the unit didn’t stop working after 11 months. The features were great. It was a good price. while it worked. Didn’t realize the auto defrost function wasn’t working until after 12 month warranty was up. Place call and started working with customer support at 13 months. First, customer support only response to email. No phone number. Second, for my issue, the unit cannot be repaired. Their best solution was to have it repaired, which can’t be done, and they will provide me approximately a 20% refund. I bought a commercial unit that has now lasted half the time of a residential unit. I would not recommend. I am out hundreds of dollars and have no unit to keep my basement dry.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Micah Rupprecht Micah Rupprecht
Owner
Arrived nicely in the box, set it up, let it sit for a day and the screen has an error for a failed sensor.. so not a great start
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Corey Corey
180 pints dehumidifier
Overall is a good unit and works well, just not good for a crawl space in a home. The unit is too loud and you can hear it up in the house running through your floors. Would not recommend this unit for residential use.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Banzaitoyota Banzaitoyota
Failed after 1 year of use
Unit fails to start after 1 year of use
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Donald Donald
Buyer
Compressor on unit stopped working after 13 months. Unit is garrentied for 1 year. Works good till it stops working.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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