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VEVOR Transportwagen, Gartenkarre mit leicht zu montierendem Stahlrahmen, Gartenwagen mit umwandelbarem 2-in-1-Griff, Mehrzweck-Schubkarre mit 270 kg Tragkraft, 25,4 cm Reifen

Kundenbewertungen für VEVOR Transportwagen, Gartenkarre mit leicht zu montierendem Stahlrahmen, Gartenwagen mit umwandelbarem 2-in-1-Griff, Mehrzweck-Schubkarre mit 270 kg Tragkraft, 25,4 cm Reifen

Poly-272 kg

Kundenbewertungen

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Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Don Don
Consumer
680 kg
Consumer  1 Consumer  1
The tub is cracked and a tire is flat and won’t take air. I’m trying to find out how to replace the tub and the tire. I don’t want to send it back. It’s too much for the consumer to do.
10 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bill Wyatt Bill Wyatt
Missing parts.
680 kg
I did not receive all of the parts to assemble the wagon. I contacted Vevor immediately and after several days the offered me $60 for the trouble. I told them that I just wanted the missing parts. Then after several more days they offered me a little more money. I replied back yet again that I just wanted the missing parts or tgey could send me a pre-paid shipping label and then I could send it back to them, since it seemed like they didn't want to send missing parts. I threatened to create a report with the BBB and then they gave me a full refund. That was nice of them but now I still have a wagon that has no axles or hardware bag so basically I have a box of junk that I cant use.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Daniel Goff Daniel Goff
Mr
Mit erhöhtem Zaun 362 kg
Purchased a month ago. Missing front axel and securing latch, have still not received parts. Here it sits collecting dust😔
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Amy Barendregt Amy Barendregt
Ms
Regelmäßig 181 kg
I used the wagon once to carry some pool sullies from my car to the pool area and 2 cotter pins from the wheels broke and the wheels fell off. Now im left having to purchase cotter pins. Not happy with this wagon
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Linda Duke Linda Duke
Mrs.
680 kg
The “tray” was busted upon receipt. You said that you would send a new “tray” but have not done so.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Al Al
Home owner
Regelmäßig 272 kg
This is a piece of crap it’s a good design but it’s poor material I need my money back
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Florian Florian
.
363 kg
Kippfunktion löst bei geringer Belastung von selbst aus. Ladung fällt dann unkontrolliert hinten runter. Unbrauchbar
1 Leute fanden das hilfreich
Antwort des Kundenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Brian Domicolo Brian Domicolo
Buy the gorilla cart
680 kg
Spend the extra couple of bucks and buy the gorilla cart ! My VEVOR cart won’t stay latched , empty or with stuff in it I can’t roll more than ten feet and it dumps all that it !
1 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Arthur Harvey Arthur Harvey
Mr.
Regelmäßig 181 kg
Never received and still no refund or shipment date.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
JILL Russi JILL Russi
Customer
680 kg
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe. I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose. After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue. I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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