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VEVOR CP2815-S Cap Hitzepresse 14x8cm Kappenpresse Mützenpresse Cap Heat Press Machine Heißpresse Transferpress mit Digitaler LED Temperatur und Zeitcontroller

Kundenbewertungen für VEVOR CP2815-S Cap Hitzepresse 14x8cm Kappenpresse Mützenpresse Cap Heat Press Machine Heißpresse Transferpress mit Digitaler LED Temperatur und Zeitcontroller

9x14cm

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Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
VERN VERN
PRESIDENT
We opened the box and were anxious to start using it. after using it the 1st time we noticed the new hat had black marks on it, which came from the top platen. The paint was coming off! We have reached out for a new top platen to rectify but have since recived a platen meant for another machine. I have requested again to get the correct part. Will see how that goes
0 Leute fanden das hilfreich
Antwort des Kundenservice: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Chazz Raddatz Chazz Raddatz
Challenge and did not recieve all plattens
I received the hat press and was excited. When opened up the box we did not receive the 3 extra plattens it was supposed to come with. Chatted with vevo and said I would hear something in 24 to 48 hours. Tried to press my first hat and found the spring that holds the cap in place is a challenge to work with. I had hard time getting a smooth flat surface to press. It may have been better if I had th4 option to try a different size platten. I need to spend more time and practice but right now I find the press a little challenging
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Anne Anne
Déçue
21.5x10cm
Déçue 2
Je suis très déçue par la qualité de ma presse à casquettes. Le revêtement thermique noir de la partie chauffante est déjà abîmé après avoir utilisé la machine pour seulement 50 casquettes. Ce problème de qualité aurait pu être acceptable si le service client avait été réactif et efficace, mais malheureusement, ce n'était pas le cas.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. Nous prenons vos commentaires très au sérieux. Nous transmettrons immédiatement vos préoccupations à nos équipes du service client et du service après-vente afin d'améliorer la situation. Merci beaucoup pour votre contribution ; vos commentaires sont essentiels pour nous aider à résoudre ce problème et à améliorer notre service.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
Jason Jason
Not great
Works for a bit then the heat freaks out and either melts the hat or cools down so low it work set the patch.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Andrea Andrea
Cattivo odore
21.5x10cm
La macchina durante l'utilizzo emette un cattivo odore di bruciato che secondo l'assistenza vevor è normale.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
Siehe Original
Marko Marko
Craftman
9x14cm
I bought this heat press in 2023 and used it only 3–4 times before it broke down. The thermostat is defective and now the machine overheats to maximum every time I turn it on. Since the warranty has expired, I understand I cannot request a replacement, but I must say I am very disappointed with the product quality. I run a small business focused mainly on t-shirts (sometimes hats too), and I expected the press to last much longer. This experience has unfortunately left me dissatisfied and cautious about purchasing your products again. If there is any way you could offer support, replacement parts, or a discount for a reliable upgrade, I would appreciate it. Best regards,
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jake Jake
Mr
Trash, waste of money don’t buy it as you’ll not be able to get a refund for its performance. DO NO WASTE YOU MONEY
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Fabian Jakins Fabian Jakins
Not worth it! Do not buy
This hat press has a lot of issues. The platten will not stay on, you can make the set bolt as tight as possible and it still slides off. It will leave creases in your hats and it is definitely not compatible with rubber/pvc patches. Even though they advertise free returns, they will refuse to process a return. I’ve purchased many items from vevor but I will no longer be doing business with this company based on the very poor customer service.
0 Leute fanden das hilfreich
Antwort des Kundenservice: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Kelly Kelly
Hat heat press
I was hoping this was going to be a great replacement for hat heat press. The top part has ruined multiple hats by putting black marks if touching product while situating it for heat press. Very disappointing and discouraging as now I am out money.. Will not let me post photos
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Dyllen Dyllen
Don't recommend
Didn't work from moment I unboxed it. Has LLL code. Reached out to customer service and they sent an electrical part but I'm not comfortable changing it as it's inside the machine.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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