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VEVOR Wärmepresse 38x38 cm Sublimationsdrucker Transfer DIY T-Shirt

Kundenbewertungen für VEVOR Wärmepresse 38x38 cm Sublimationsdrucker Transfer DIY T-Shirt

Weiß 38x38 cm

Kundenbewertungen

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Heather Crittenden Heather Crittenden
Mrs
I've had nothing but issues with this product since I got it and customer service is no help. All I asked for were new cords to fix the issue or a replacement and they offered me a partial refund. I really had high hopes for it but it's been nothing but disappointing. Honestly don't waste your money.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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leogon leogon
uneven heat distribution
Not happy with with heat press, needs a handle to hold on to when open press, have repeat presses in different positions because print sticks to paper not shirt, I regret buying 16x20 vevor heat press.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Monica Monica
Monica sews
This heat press is horrible. I used it for the first time yesterday and it worked perfectly. Today, I went back to finish the T-shirts and it would not heat up. It goes back and forth from 80 81. I should have used it as soon as I got it. Sucks for me. I can't find any information on how to fix it.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Yuri Yuri
No work bad quiality
Is over heat this burn my things i need a refound please just 3 months and now is not working good please need a refound and label to return it
2 Leute fanden das hilfreich
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Dashaun Dashaun
Not work
It just stops working I had to buy a new one recommend something else not this most likely will have to buy a new one
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Tina Tina
parc
It is a giant piece of garbage!!!! The heat is not consistent anywhere on it. I have ruined multiple items. THEY DO NOT ALLOW RETURNS!!!! DO NOT BELIEVE WHAT IS WRITTEN AS IT IS FALSE. They make you send them pictures of the box and videos to prove what doesn't work and then they still say sorry no returns. They want to send a new control box. Not sure how that is going to fix the heat coils. They are incompetent to say the least. I have had this garbage for almost 3 weeks now as I have been fighting with then for 2 to return it. You cannot get any even pressure unless it is all the way down. So not really sure why it adjusts up when the bottom doesn't have the spring to adjust to get even pressure. So it literally can be used for a very thin shirt with no collar or sleeves. They also no longer have a phone number to call for US/Mexico/Canada due to the overwhelming calls and complaints. So it is only email which they do not respond to at all!!! So the only resolution you can get is to file the complaint with your credit card company.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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Miguel Miguel
Buyer
Press does not work do not buy! Transfers don't transfer. Heat reading is off. Pressure might be off as well since transfer don't fully transfer. Support not helpful when informed they just said if red light on relay is working. Didn't address issue at all, I'm sure they won't refund me my money and I'll have a almost $300 paper weight.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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Vevor heat press Vevor heat press
Challenging to Use Without Clear Guidance
I primarily use cotton shirts, but I found this product challenging to operate. The settings are unclear, and the instructions, while somewhat helpful, lack the detail needed for someone unfamiliar with the process. I attempted to find guidance on YouTube, but I still feel uncertain about using the product effectively. Overall, the user experience could be improved with clearer instructions and better guidance on proper settings.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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Chas Chas
owner
Piece of GARBAGE!! To make things worse, NO SUPPORT. Been trying for over 10 days to get this resolved. WHat a bunch of MORONs!!!! Can't figure it out what's wrong given a detailed description of what the problem is. Trying now to get a refund on this piece of JUNK. DO NOT BUY VEVOR PRODUCTS!! You will be sorry if you need assistance with anything!!!!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Phillip Summers Phillip Summers
Junk
Do not buy its junk. Mine didnt work correctly out of the box. Wanted to send me parts that were gonna take 4 to 6 weeks to get here. Finally got my money back and threw it in the trash.
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
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