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VEVOR kommerzieller Speisenwärmer 16,5 L Speisebehälter 3 x 1/3 Größe, elektrische Warmhalteplatte, 1200 W professionelles Buffet-Wasserbad aus Edelstahl , Buffet-Bain-Marie, 30–85 °C Silber

Kundenbewertungen für VEVOR kommerzieller Speisenwärmer 16,5 L Speisebehälter 3 x 1/3 Größe, elektrische Warmhalteplatte, 1200 W professionelles Buffet-Wasserbad aus Edelstahl , Buffet-Bain-Marie, 30–85 °C Silber

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Leonie james Leonie james
This is the wirst by far
This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1 This is the wirst by far  1
Both this product for my opening and this is how it came and I’m being offered 100 and told to seek a technician to fix I will never buy from this company again. This is a used product when I paid for a new product and the prices that are broken off is not in the box and the product was taped up I’m not stupid it has scratches on it
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Wendy Trueit Wendy Trueit
Owner
Owner 1
Welding seam poorly done missing an N nut for glass cover
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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poor quality poor quality
not recommended
If you want to waste your money, buy this item. Poor quality at all. I have bought more than 3 and they all are out of order. Customer service always want you to repair it after many pictures and videos you send them. I do not recommend it at all. ( The last one only last two months)
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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John Tamayo John Tamayo
Mr
I bought two of this equipment and did not ast long.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Lynn Wannop Lynn Wannop
Owner
Used 3 times and it actually blew up and was on fire in my food truck. Garbage!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Mannu Mannu
Bad quality
VEVOR IS SCAM, they make you order products with return policy policy but in actual there is no return policy.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
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Mary Garvin Mary Garvin
Food Warmer
Does not work. Plugged it in, the red light comes on showing that it's hearing and then goes out. There's a short or something in it. Not sure I expected much for the price though. Usually very happy with my Vevor purchases...this one not so much!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sandra Roman Sandra Roman
Owner
Never arrived.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
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rodolphe ferreol rodolphe ferreol
director
Dear Customer Service, Thank you for your response. We received this bain-marie, plugged it in for the very first time, and, unfortunately, it immediately sparked and caught fire. Needless to say, when purchasing a brand-new appliance, we did not expect our first responsibility to be dismantling it and diagnosing an electrical fault ourselves. We had assumed that quality control and product safety would be handled before delivery rather than by the customer after the unit catches fire. What makes this even more remarkable is that this is now the second bain-marie we have purchased from you within six months. The first one has already stopped working, and we are still waiting for a response regarding the warranty claim. At the same time, we are also still waiting for replacement parts to repair our mixer. So, to summarise: one bain-marie no longer works, the replacement has caught fire on first use, and another appliance is waiting for parts. We are beginning to feel less like customers and more like unpaid product testers. For obvious safety reasons, we have unplugged the unit immediately and will not be attempting to dismantle or troubleshoot a brand-new appliance ourselves. We are happy to provide photos of the product’s current external condition, but we would now appreciate a clear and urgent resolution regarding all outstanding issues. We look forward to your prompt response and, hopefully, a solution that does not involve us repairing your products on your behalf. Rodolphe
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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hugh dampier hugh dampier
Business owner
Leaked from multiple spots
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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