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VEVOR Schwerlastbarer Rasentraktor Kippanhänger mit 340 kg Tragkraft, Anhängevorrichtung mit Kippbarer Ladefläche, Anhänger mit abklappbaren Seitenwänden, Schwarzer ATV UTV Kippanhänger Anhänger

Kundenbewertungen für VEVOR Schwerlastbarer Rasentraktor Kippanhänger mit 340 kg Tragkraft, Anhängevorrichtung mit Kippbarer Ladefläche, Anhänger mit abklappbaren Seitenwänden, Schwarzer ATV UTV Kippanhänger Anhänger

340 kg 0,42 m³ Stahl

Kundenbewertungen

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michel michel
purchase
340 kg 0,42 m³ Stahl
very dissapointed it came damaged and got bad service and im stuck with something that i may not be able to enjoyso i dont think i will buy from vevor again im sorry to say
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Paul Paul
Owner
680 kg 0,42 m³ Stahl
Everything was good until I had to attach the handle. They gave me the wrong size, not sure which one it’s for.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Charles Cormier Charles Cormier
It is not heavy duty steel
680 kg 0,42 m³ Stahl
This trailer is not heavy duty steel It is 1/16” thick It not the first time I bought stock from Vevor and I was happy about it but this time I am very disappointed
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Kevin Kevin
Limited hardware
680 kg 0,42 m³ Stahl
Not pleased right of the bat when I received my package! Shipping box was damaged with holes in it. When I removed the product from the box, pieces were scratched , half the hardware was missing due to hole in the bag, and there was light rust on the underside of one of the pieces. Contacted VEVOR and was informed they were sending me a whole hardware kit. After 3 weeks of waiting, I still haven’t received it!! I’m stuck at half build with no resolve yet from the company yet
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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TPed TPed
Disappointed
680 kg 0,42 m³ Stahl
Don’t waste your money on this trailer. It sits too low (tires are too small and thus too close to the ground) so it is not really a dump trailer. Build is fine and only took 20 minutes to assemble but doesn’t function as a dump trailer as advertised.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Eddie Eddie
Overpriced given the poor quality
800 kg 0,79 m³ Stahl
The orange bars are extremely flimsy and fall out of place, along with everything in the trailer above the black metal mesh, when you hit a small bump or even change speeds. I was surprised that there was not a way to latch the orange bars more securely into the trailer, but they are extremely loose and fall out of place very easily. Also, the latch to tilt the trailer up and down is extremely sensitive and weakly designed. Again, if you hit a small bump or go up an incline it will easily engage, title the trailer back, and drop most of what you were carrying. It is a frustrating trailer to use and it is better to spend a little more to get something better designed and made. It is however very easy to assemble and a good size, however frustrating to use given the above issues.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Mike Igo Mike Igo
Mr.
725 kg 0,62 m³ Stahl
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Je ne parles anglais Je ne parles anglais
Tanarnacle
272 kg 0,48 m³ Stahl
Et vous êtes stupide
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
725 kg 0,62 m³ Stahl
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
John John
L
680 kg 0,42 m³ Stahl
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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