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VEVOR Rohrreinigungsmaschine φ13 mm x 30 m, Reinigungsspirale mit Rädern, Automatischer Zufuhr, 8 Schneidmessern & Pneumatischem Fußschalter, Rohrreinigungsgerät für Rohre von 50 bis 150 mm

Kundenbewertungen für VEVOR Rohrreinigungsmaschine φ13 mm x 30 m, Reinigungsspirale mit Rädern, Automatischer Zufuhr, 8 Schneidmessern & Pneumatischem Fußschalter, Rohrreinigungsgerät für Rohre von 50 bis 150 mm

12,7 mm x 30,5 m Kabel Mit Rädern Offene Trommel

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tcunningha1 tcunningha1
Head broke off in first 30 minutes of use
Bought this to replace a Hydrostar Drain Monster. First use it did great, went in very smooth without any issues and within 30 minutes cleared a difficult grease/food clog without much issue that I had spent more than 10 hours trying to clear with the Hydrostar. I was very happy. The problem was when I pulled it out and discovered that the head broke off somewhere in the drain pipe. Now I have a much bigger problem than a clogged drain. I had made sure the screw was attached very tightly and didn’t run into much resistance so I don’t get it. I had used the Hydrostar well over 50 hours over the past 5 years and never had this problem. Very disappointing. Needs a better way to secure the head than a tiny screw that apparently backs out or shears off easily.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marc Ouellet Marc Ouellet
Unit delivered unusable
It showed up not working. The cable is stuck inside the barrel and only about 7 feet comes out. I’ve been going back and forth with their customer service. I’ve been asking for a refund but it doesn’t look like they will do it. They’ve just sent me a video on how to disassemble the entire unit and unjam the cable myself and put it back together. Do not buy.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Alexandru Gagian Alexandru Gagian
Masina este buna,comunicarea cu vevor europa tinde spre 0 si dureaza foarte mult pana raspund
9,5 mm x 30,5 m Kabel Mit Rädern Geschlossene Trommel
Aceasta recenzie este pentru comunicare foarte proasta cu clientii din partea vevor europa,masina in sine este foarte buna si isi face treaba,problema este in comunicarea cu ei.Am folosit masina sa imi desfund canalizarea si a facut treaba buna.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
Übersetzung der Rezension in Deutsch
Übersetzt aus rumänisch
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ROB ROBINSON ROB ROBINSON
Owner
All parts weren't there handle not drilled out all the way had to buy parts in order to use it had to drill handle out in order to use it so very unsatisfied an u asked just to reimburse me for the parts 38.00 got no were so I will not buy vevor no more all i got to say
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Kyler carson Kyler carson
No parts
I don’t care about anything good with this machine . The cables junk and they don’t sell replacements. What a waste to pay for the entire machine every time the cable breaks
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Ruchalski Richard Ruchalski
Mr
Item was delivered missing parts .Atachments are to undersized compared to what I have used before. I have been trying to get a return label with zero answers from vender. Customer support isn’t there. Will fight this and put in a dispute resolution with my credit card against the bill so they stop payment. This situation has been going on since the day your product was delivered. Over a month. Very frustrated Richard Rychalski
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Steve Steve
Mr
Mr 3 Mr 3
Great price, first time I used it the wheels collapsed, it's a very heavy machine, it needs better wheels. I'll have to go and buy some aftermarket industrial wheels.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tom tom
ovner
The machine arrived on time, and everything was included. Assembly was easy. We normally use RIDGID machines, and compared to them, this machine felt quite clumsy. We also noticed that the cable was very soft and would tangle under even small pressure.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Jason Jason
Toilet auger
Kinda difficult to put together had to push by hand witch wasn't what it said it would be like.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messDear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact
Übersetzung der Rezension in Deutsch
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thomas Black thomas Black
Business owner
Two things that concern me One the 100 foot cable Had a few small kinks in it. The basket is not big enough for a 100 foot of 1/2 inch cable. Would I recommend this machine Maybe if it had a bigger basket yes ,but Their engineers or whoever assembled this should have known better I work for Roto Rooter at one time I own my own drain cleaning business so I should know that basket is too small for 100 foot cable It barely fits in there. The problem with getting stuff from overseas is they never fully Describe the entire item and you can't ever get a hold of them. So unless somebody calls me next time I won't be getting anymore drain cleaning equipment from them I need to make sure the basket is the right size. Good luck if you buy this?
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
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