Kundenbewertungen für VEVOR hydraulischer Rangierwagenheber Wagenheber mit niedrigem Profil 3 t, robuster hydraulischer Wagenheber aus Aluminium hydraulischer Wagenheber mit Doppelkolben-Schnellhubpumpe, gelb 93-465 mm

My company bought 4 of these jacks as a test for fleet of vehicles. One jack showed up missing the bolt that secures the handle to the jack. I opened a support ticket and was asked for some info. I provided photos of the parts, jacks, manual etc that was requested as well as a description. I didn't hear anything after that until I received an email that stated the problem was solved and the ticket was closed. I was not solved or corrected. Two of the jacks broke in the first two weeks of use. The failure was the same on both jacks. One of the pistons on each failed and popped out rendering the jacks useless. I tried to open a support ticket twice, but I have not received any reply. I was able to remove the bolt that secures the handle on one of the failed jacks and install it the jack that was missing that bolt so I have a functional jack now. The fact that the bolt is removeable in the first place is a design flaw. The Harbor Freight version (and most others) does not come out. My company has 125 vehicles out in the field and each one has two floor jacks. The cars they are used on and normal Honda's, Toyota's etc, nothing too heavy. We have been buying the Harbor Freight aluminum floor jacks and the extended warranty for 15 years. They do fail occasionally (but no more often than any other brand) and its easy to return it for an exchange at a Harbor Freight store. Sometimes they are out of stock so we wanted to try the Vevor brand to have another vendor and we were very disappointed. Not only in the quality of the product but also in the failed customer service.

Works fine for the price

This jack has a severe design or manufacturing flaw. The swivel wheels hit the frame of the jack. This action locks up the jack and makes it immobile. The jack handle came with rivets that obviously did not go all the way through to secure the square drive that lowers the jack. There were additional holes drilled that were offset and oblong. These holes were obviously holes that were drilled incorrectly and in the wrong position. Customer support sent me new wheels and a new handle. The wheels were no different and they also hit the frame. The handle was completely different than the original. It was steel and not aluminum like the original and it was shorter. I advised customer support and their answer was to give me a partial refund and offered to direct me to another department. I waited for contact from this department and did not receive any reply. Customer service then said there was no other department and I should seek local technical assistance. This was unacceptable. A jack that does not roll is useless and unsafe. A jack handle with unsecured rivets is unsafe. Seeking technical assistance locally is unsafe as they would not be familiar with the product and would be dealing with a manufacturing defect. The proper answer from VEVOR should have been a full refund and for VEVOR to correct these manufacturing defects and problems for future customers.

Dommage que le mien est un défaut car j’en étais content , première utilisation et le cric ne tient pas la pression avec seulement 50 kilos dessus. J’attend un retour du service SAV

Only used once an the pin that works the piston came out very displeased with product if everything would have been working correctly it would have been a great buy

C'est très léger en fabrication. Surtout les roulettes qui font un peu peur. Se limiter à 1 tonne ! En espérant qu'il ne plie pas. La selle rotative n'a pas de coussin en caoutchouc et présente une sorte de griffe qui peut abîmer votre bas de caisse. D'où le titre : économiser pour acheter mieux

It is now happening to floor jacks....this thing is tiny...very short lifting height....I am disappointed in this purchase...

I received the jack but it doesn’t work at all ? When I try to use it nothing happens.

No levanta un coche de 1000kg

Compré esta máquina y nunca me Llegó la compré con todo lo demás asientos etc pero esta máquina nunca llegó y no sé cómo reclamarlo