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VEVOR Kippanhänger, 226,79 kg Fassungsvermögen, ATV-UTV-Transportanhänger 142x76x70 cm, Kippwagen mit 35,56 cm Reifen, Handzug oder Fußpedal, Hofanhänger für Rasenmähertraktoren

Kundenbewertungen für VEVOR Kippanhänger, 226,79 kg Fassungsvermögen, ATV-UTV-Transportanhänger 142x76x70 cm, Kippwagen mit 35,56 cm Reifen, Handzug oder Fußpedal, Hofanhänger für Rasenmähertraktoren

226 kg (226 Pfund) 0,28 m³ Stahl

Kundenbewertungen

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917 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
John John
L
680 kg 0,42 m³ Stahl
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Eric Smith Eric Smith
Mr.
680 kg 0,42 m³ Stahl
The trailer shipped is significantly smaller than the size implied in the ad. As such, it's utterly unusable. I've been attempting to return it for a refund but Vevor's customer service is so poor- I'm still stuck with it. Vevor's website won't even accept a stand photo from my photo library.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Nick Nick
Missing parts
340 kg 0,42 m³ Stahl
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Customer service horrible Customer service horrible
Do NOT BUY
680 kg 0,42 m³ Stahl
I bought on sale and they said it got lost in transit. Will not send me a new one for same price. What scam. BIG SCAM !!!!
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Doug Doug
Mr
680 kg 0,42 m³ Stahl
Total junk. None of the holes lined up and hardware was missing. I asked for a return label and had to bicker with them to finally get a refund. I ended up taking the trailer to the metal recycling place. Don't bother with this tjing
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jamie Tallerico Jamie Tallerico
Junk
340 kg 0,42 m³ Stahl
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Mark Mark
Stay away from Vevor
680 kg 0,42 m³ Stahl
This company doesn’t support their own warranties!! Buy from someone reputable! Bought a pump that only lasted 6 months.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Sal Sal
Junk
340 kg 0,42 m³ Stahl
Extremely thin steel. Cannot hold nearly the capacity that is advertised. Metal twisted and bent the first time I used it. Wish I could get my money back
1 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
TR TR
Missing
800 kg 0,79 m³ Stahl
Never showed up and requested refund
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Daryl Daryl
Bad shipping company and poor customer communication
800 kg 0,79 m³ Stahl
This is not a review of the trailer as I never received it. I ordered this and it was shipped from LA to Sacramento via Pilot Freight. It then sat in Sacramento for over a week. I'm 2 hours away. Pilot never called to schedule a delivery and their online scheduling tool would not work. I finally called Pilot and got them to schedule a delivery. On that day, they never called. I called them in the afternoon and was told sorry, there was a delay with another item on that truck and my item will be delivered the next day. I sent a comment Vevor Customer service to tell them about the shipping issue and ended with saying it will be delivered tomorrow. I got what seemed like an autobot response offering $15 refund for my trouble. Then an hour later, another seemingly automated email saying my package is lost and Vevor is refunding the full order amount. The next morning , the shipper had "customer refused" on the tracking #. Long story short, companies don't communicate effectively any more and I should have saved my comments for after delivery. Lesson learned. I ordered the exact same trailer from Walmart the next day for $50 cheaper. This time it shipped via Pilot from Georgia (all the way across the country!). It was delivered on time without any hassles. Go figure.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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