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VEVOR Gewerbliche Eiswürfelmaschine 73 kg/Tag Eiswürfelbereiter mit 7,3-13,3 kg Eisvorratsbehälter, Edelstahl Freistehende Eismaschine mit LED-Anzeige Selbstreinigung, für Hausbar, Restaurant Café

Kundenbewertungen für VEVOR Gewerbliche Eiswürfelmaschine 73 kg/Tag Eiswürfelbereiter mit 7,3-13,3 kg Eisvorratsbehälter, Edelstahl Freistehende Eismaschine mit LED-Anzeige Selbstreinigung, für Hausbar, Restaurant Café

160 Pfund/24 Stunden Quadratische Eiswürfel Einzelner Wasserzulauf

Kundenbewertungen

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Paul breton Paul breton
Poor shipping
This machine has all the features. I'm looking for but apparently it's very sensitive to ship I received the first one sent it back. Didn't work. Got the second one same thing. They are packaged well, but apparently the delivery guys don't take very good care when handling the item. The boxes were beat up pretty good.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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duped duped
dummy
Bought it as a replacement for another one that lasted 3 years. I can't even get this one to make a single cube. A complete waste of time and money. The instruction manual is almost unreadable. What are the options when it won't even make a noise like it is going to make ice??
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Eric LeBlqnc Eric LeBlqnc
Not making more than 40 pounds in 2 days
We connected correctly. We turned on Easy and added 5 gallons of water to the container. It took hours to fill the first bag. The next day, we filled another bag with ice and checked on it every hour, but progress was slow. Something it's wrong here
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Adam Adam
Quit working within one day
Bought this for our many outings that we need ice and it quit pumping water within a day! I was very excited at first when it started producing ice to then be brought back down to earth! Maybe my worst purchase ever!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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AnneMarie Foreman AnneMarie Foreman
Ice machine
I bought this machine when delivered it was not what the picture looks like it is to small and I cannot use for my business I couldn’t find a phone number to call them so I sent a chat to do a return. They said they have hassle free return but I’m getting no where with them . Please do not buy from Vevor or any of their products it’s customer no service you will loose your money. They responded with the same email over and over again they , they sent a link when you cannot open because they want you to give up. I’m a 2 people operation business trying to make it . I don’t have the extra cash for another machine. God don’t sleep .this is supposed to be a big company stealing from us. Please buy from company that have phones no who will not give you the run around to do a return after you spend your hard earn money with them.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jon Jon
Master
This unit sucks because of the price it will not keep ice cold
1 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Julia Julia
Director
We could not get the pump to work and attempts to contact service assistance I was met with comments that someone would contact me within 24-48 hours. I couldn’t speak to someone at the time that I was with the machine Very disappointed in the machine and the assistance. Wasted $500
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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