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VEVOR begehbares Tunnel-Gewächshaus, 3,9 x 1,9 x 1,8 m, Foliengewächshaus-Tunnel, Pflanzen-Gewächshaus mit verzinktem Stahlrahmen, grüner PE-Abdeckung, aufrollbarer Reißverschlusstür und 6 Fenstern für den Außenbereich

Kundenbewertungen für VEVOR begehbares Tunnel-Gewächshaus, 3,9 x 1,9 x 1,8 m, Foliengewächshaus-Tunnel, Pflanzen-Gewächshaus mit verzinktem Stahlrahmen, grüner PE-Abdeckung, aufrollbarer Reißverschlusstür und 6 Fenstern für den Außenbereich

300x200x200 cm Grün Gewölbtes Dach

Kundenbewertungen

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1312 Bewertungen
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Rosi Rosi
Mrs
835x300x225 cm Grün Gewölbtes Dach
Well all I can say is that goods tracked arrived on time, but all the pieces were not in there. Seems this is a theme on here...but if you know that its a problem, double check and have a decent customer support to assist...t contact just triggers a review (lol) which is not good strategy when they also tell you call to report a problem and they cannot actually help ...they will tell you to send message and photo.s videos to (attachment@vevor.com ) I cant understand therefore why not publish the address for problems rather than waste time going to customer service chat who cant help. Sites ok but after sales needs work.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Peter Milne Peter Milne
Mr
300x200x200 cm Grün
Having finally got around to constructing the tunnel (delayed due to high winds and rain), it appears there are 6 (six) short bolts missing from the order. I would be obliged if these items were forwarded to me so that I can complete the construction. Thank you. Then I will be in a realistic position to review your oroduct
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
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Adam Adam
Gardener
600x300x200 cm Weiß
I am very disappointed with my purchase! The tarp is not a good fit on the frame. It's too tight on the zippers to close the door! 3 out of 4 zippers failed within the first days! Also after having to dig a trench around the whole green house to bury the tarp and seal the bottom it just is not long enough. Without the ability to close the doors and seal the bottom it has been a complete waist of time and money. I don't even know what I'm going to do about my plants! The greenhouse won't even stand through 10 mpr wind snich it can't be closed. This is not my first time with greenhouse but this is the first time I've had issues with one. Would recommend not buying this garbage.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Shawn Shawn
Junk
900x300x200 cm Grün Spitzdach
The bars are cheap thin metal they just bend and collapse under wind pressure turns into a big twisted mess of metal tubing just from wind of I light rain storm
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Buyer Beware Buyer Beware
Buyer Beware
600x300x200 cm Weiß
BUYER BEWARE—company does not have a customer service phone line, all disputes via internal messaging. This greenhouse arrived damaged and missing parts/hardware. After contacting through site, they had me send photos which I complied with and they would not send a new greenhouse, only wanting to send “accessories”. When inquiring what is contained in accessories, they would never state. It took over a month to receive the package and it only contained hardware, not the 4 missing poles and replacement for 2 damaged poles. When asking where the missing poles were, they started they could re-apply for another accessories to be sent. I requested several times to have a new greenhouse sent and they would not, nor give me a reason why they would not make this right on their end. I told them this was a gift for a friend and they have a greenhouse they cannot put up due to lacking parts. They do not care. NEVER ORDERING FROM THEM AGAIN. [not allowing me to add photos] They require me to give them one star they deserve zero!
6 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Übersetzung der Rezension in Deutsch
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David Gonzalez David Gonzalez
Waste of time, money and effort
600x300x200 cm Weiß
Fast shipping yeah, got a pretty quick was able to set it up in about 2 1/2 hours only at the final step to put the plastic to realize it doesn’t cover all the way down about a foot is still open on one side plastic is warped Can’t believe I spent so much on this
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
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Zane Zane
Chief cook & bottle washer
600x300x200 cm Weiß
Great if the wind never blows. Very lightweight hoops, cover material is ok. If you really want one, buy a small one and only set up in a very protected area.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Very disappointed Very disappointed
Ordered greenhouse - never received
600x300x200 cm Weiß
I am very disappointed. I ordered this directly from vevor company. Item was shown as shipped. Never received item. Talks with customer service was very disappointing as well. Took several weeks for customer service to find out item was never shipped. Took a while to get refund as well. I was going to order second one but after this experience I will not order from them again.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Übersetzung der Rezension in Deutsch
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Thomas Thomas
Immediately blew away and broke despite following directions.
450x200x200 cm Weiß
I spent a couple hours over two days putting this together last weekend. Buried it in the trench as instructed, tied down , even buried it a little bit deeper with wood chips. We had 20 mph wind gusts last night and this thing flew about a km away from our house when I had gotten out there this morning. It was previously in our fenced in back yard right up against a fence in the corner. About half the aluminum poles have snapped in the middle, the rest got goofed up on the bolts, and the plastic split. Unfortunately useless now. Do not waste your money unless you are planning to reinforce it heavily.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Chris Chris
Mr.
600x300x200 cm Weiß
Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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