VEVOR elektrischer Zigarren-Humidorschrank (70 L 400 Stk.) mit Kompressorkühlung, konstanter Feuchtigkeits- und Temperaturregelung, Regalen und Schubladen aus spanischem Zedernholz

Kundenbewertungen für VEVOR elektrischer Zigarren-Humidorschrank (70 L 400 Stk.) mit Kompressorkühlung, konstanter Feuchtigkeits- und Temperaturregelung, Regalen und Schubladen aus spanischem Zedernholz

Kapazität: 70 L

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3 Aus 5

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Jeff

Humor

Verifizierter Kauf

Difficult to keep the humidity level regulated steady

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

WARNING DO NOT WASTE YOUR MONEY & TIME!!

Verifizierter Kauf

I ordered the VEVOR Electric Humidor, 70L, 400 Counts Electric Cigar Humidor Cabinet with Compressor Cooling & Temperature Control. After the payment went through the Humidor came two days later. I had $500 worth of cigars on the way. Once I opened the box I see the corner of the humidor completely damaged and the overall integrity of the Humidor was jeopardized. I reached out just a few hours after it was delivered requesting a replacement unit. It has been 6 DAYS!!! No one has responded to any of my emails on the website or support tickets on VEVNOR-Support. A.I. chat bot just keeps telling you to wait 48 hours. They basically stole over $400 of my money and I have a huge useless paperweight. I guess that’s why there is no phone number to call this company at all for customer support. I found out later it’s a company based out of China! BEWARE!!

5 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

David Morales

Verifizierter Kauf

Very disappointed. Very difficultto maintain humidity.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

Übersetzung der Rezension in Deutsch

Wayne Bonderud

President

Verifizierter Kauf

Don’t buy this piece of junk!!! Worst customer service I’ve ever encountered! Came broken, and a week later, vevor has done absolutely nothing to rectify this!!!

0 Leute fanden das hilfreich

Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

Übersetzung der Rezension in Deutsch

Jim

Poor Customer Service - Damaged Delivery

Verifizierter Kauf

Unit came if a box that looked like it fell off the delivery truck at 60mph. Corner of the unit was crushed Sent photos and never heard back from the vendor/customer service. Irrespective if the unit works well, if the vendor blows you off - I would not recommend the product

1 Leute fanden das hilfreich

Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Übersetzung der Rezension in Deutsch

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Kundenbewertungen für VEVOR elektrischer Zigarren-Humidorschrank (70 L 400 Stk.) mit Kompressorkühlung, konstanter Feuchtigkeits- und Temperaturregelung, Regalen und Schubladen aus spanischem Zedernholz

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