Kundenbewertungen für VEVOR elektrische Getreidemühle Hochgeschwindigkeits-Gewürzmühlen 1500 W 300 g, Pulverisiermaschine aus Edelstahl, für trockene Körner Gewürze Müsli Kaffee Mais Pfeffer Silber 180 x 160 x 355 mm

I was disappointed that the Grain Mill shut down during its very first use. There is no telephone number to reach a live representative, so all customer service must be handled online. While the initial acknowledgment of my service request was prompt, the technical support response was slow and did not meet the timelines stated on the company’s website. When they finally replied, I chose to request a refund rather than accept an exchange. A product failure on first use, combined with delayed support, led to that decision. We replaced the unit with a competitor’s brand that offers a telephone support line and access to a live representative. Although it cost more, the product performs exceptionally well. Their customer service team is knowledgeable, responsive, and able to answer usage questions without difficulty. They speak fluent English, and the manual is clearly written and easy to understand. Additionally, the service manual was poorly translated from Chinese to English. Inaccurate or awkward translations always raise concerns about whether the writer fully understands the product they are describing.

Jai reçu un produit qui était déjà utilisé et reconditionné. Je veux retourner le produit et je suis très déçue. Plus d'achat de produits vevor. Premier achat ! Pas réussi d'envoyer un produit neuf.

Moulin qui ne fonctionne plus après 2 utilisations, en attente de remboursement ou d'échange. Nous avons remis les charbons neufs (joint dans le colis), ne fonctionne toujours pas... Pas simple de communiquer avec cette entreprise, nous changerons de fournisseur, et espérons que pour les 2 produits en litiges chez eux , ils solutionneront au plus vite. Je déconseille l'achat de leurs produits fonctionnent à moteur...

I purchased this grain mill, and after only two uses, it has stopped working. Its total operating time was less than 5 minutes. It ran for 3 minutes the first time, and the second time (two weeks later), I set it for 4 minutes, but it stopped after less than two and a half minutes. I used it only to grind rice. I would like to return the item for a refund or have it replaced. I can be contacted at 004 0745 083 640 or via email at negulescu.cristina28@gmail.com or negulescucristina@ymail.com.

Doesn’t work properly

Your customer service sucks! I tried to return the item so I could buy a larger one from you, but your team have been very inconsiderate by not responding and not allowing me to return the item. Will not be buying from you again!

I can't get it to close which means it won't turn on, sometimes if two people try to close it will close but the food will be flying out of it into the air. I have tried to return for a refund but can't get a proper response.

Dès que l on met la minuterie le moulin se met en action C est très dangereux ???

worked for few seconds with grinding noise saw few sparks and stopped working. I will not buy again

It was good while it lasted, The motor went out after about a month of use.