Kundenbewertungen für VEVOR Elektrischer Anhängerheber, 2267 kg, Wohnmobil-Elektro-Anhängerstütze mit 2-Wege-Anschluss, Fernbedienung, Kurbelgriff & Wagenheber-Abdeckung, 255-860 mm Hub, für Anhänger und Wohnmobile

Went to install this noticed it arrived pinched in 2 places not a happy camper

Unit came with a broken housing. I contacted support after a few attempts as it’s only a bot that you text at first then got someone who after a few days decided they would send a new cover and it has taken 2 weeks so far still no cover thy shut down the text so you can’t respond unless you go through the entire process again. Awesome products as I have several items but if you have an issues it’s very hard to get resolved. I still don’t know if they sent a cover and my jack is still in the box waiting.

The Jack came quick , and works great but the plastic was scratched and 2 of the screw holes holding it onto the body were crack and appear to have been over tightened. The body of the jack was scratched but the packaging was normal and didn’t appear to have been damaged during shipping. I would have returned but had to make do with it and didn’t have time to return it. The jack itself operates very smoothly and is a great addition to my trailer

When I received the electric trailer jack the housing was cracked, I repaired it because it would be easier than sending it back.

It came packaged really good. Got it out of the box. The top rain cover was cracked. Pulled off my hand crank jack and installed this one and wouldn't work in the retract mode. It would only extend. After a few weeks going back and forth they finally decided to give ma a refund, only after they offered to give me $34 back. Then they offered to give me $68 back and keep the product. I said no, I want a full refund and you can have this junk back. They finally agreed

I bought this to upgrade the crank style jack on my 2025 cargo trailer. It arrived in perfect condition and went one great. The problem is it only worked one time and then stopped working completely. I've checked fuses and the ground but its just dead. Doesn't light up or anything. I've bought several Vevor products but im pretty disappointed in this one.

Once installed, it worked great. The next time I used it, it stopped retracting and the manual override is very difficult to turn. As of this review it has been over 48hours since I requested a Return/ Refund and all I have received is an email stating that they are reviewing my request and will get back to me within 48 hours. Not very happy at this point. Beware !

Didn't even last 6 months and it's broken. The switch literally fell apart.

This Jack does not fit every trailer. It does not align with my existing holes on my trailer. I let Vevor know, and they have pretty much ghosted me. It’s been 5 days, and all they say is we will look into it. What’s there to look into? I’ve asked for a return label, and I have not got one. So be advised. Extremely disappointed with the customer service.

My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.