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VEVOR Elektrischer Anhängerheber, 1588 kg, Hochleistungs-Wohnmobil-Anhängerstütze mit 2-Wege-Anschluss, Speicherfunktion, Kurbelgriff & Wagenheberabdeckung, 240-760 mm Hub, für Anhänger und Wohnmobile

Kundenbewertungen für VEVOR Elektrischer Anhängerheber, 1588 kg, Hochleistungs-Wohnmobil-Anhängerstütze mit 2-Wege-Anschluss, Speicherfunktion, Kurbelgriff & Wagenheberabdeckung, 240-760 mm Hub, für Anhänger und Wohnmobile

1587.57 kg

Kundenbewertungen

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364 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
bryan_bruce1 bryan_bruce1
Doesn't work
2267.96 kg
Works when It wants to. Not the usual quality i come to expect from vevor.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bill Goldman Bill Goldman
Elec jack
1587.57 kg
This didnt work 2 months.....do not recommend
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Tony Tony
Bad switch
Regular Type
Bought approximately a month ago, used it only a couple times and the switch failed, it seemed to work good until that happened
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Robert Lueken Robert Lueken
Order Number 145476 Electric Jack
2267.96 kg
Unfortunately the unit I purchased after install and troubleshooting did not work. I responded to customer support and I returned the Product and I am waiting for full refund. Very disappointed that this product did not work out as I was looking forward to this and other products I was looking to buy.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
stephane.poittevin stephane.poittevin
L installation
2267.96 kg
C est lourde et difficile à poser. Je ne conseille pas.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
randychurch792 randychurch792
VEVOR Customer Service lacking
2267.96 kg
I installed this electric trailer jack easily. I plugged it into my truck connector, hooked up trailer to truck, moved the trailer, and it worked one time. Smelled like electrical burning. I had to use the hand handle to unhook it from my truck. I submitted a request for replacement and have gotten the run around. My choices were; 1. Technical Support: Upon receiving photos or videos, our engineers will analyze the issue and provide a professional solution. 2. Free Replacement: Return the original product, and we will send you a brand-new replacement. (If you choose this option, please confirm if you need to update your shipping address.) 3. Return and Refund: We can provide a prepaid return shipping label so you do not incur any shipping costs; we will issue a full refund once the return is confirmed. I was requested to send pictures and videos to show the issue. I sent two videos, one in .mov and the other in mp4, and I received an email after each video was sent saying that Vevors technicians could not open either video. So I am stuck with having to pay for shipping to send the jack back and when they decide that it doesn’t work, they will send me another one. Or return and refund, with this option VEVOR will send me a return shipping label. Why can’t they do that for a replacement? I am a new customer of VEVOR and this doesn’t sit well with me. I had heard VEVOR was a good product but their customer service sucks! I have yet been able to talk to a customer service representative, only the bot answering the questions and replying for the technician. If there is a question they have, VEVOR has my contact information and can call me. ORDER# 26091200964514178645 TICKET ID# 460874904662016
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
burnrubbercustoms burnrubbercustoms
Not water resistant.
2267.96 kg
I used it on a car trailer and it only lasted about 3 months. Both the switch and the light failed due to rain water.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
fatkingllc fatkingllc
Didn't power on
2267.96 kg
The item arrived with no visible damage but the would not turn on and the plug was rattling. I HAVENT HAD TIME TO FIX IT YET
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
bigredinkansas bigredinkansas
Went dead. Looks good but won’t work
Quit working after 2 months. Only used it 3 times
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ja*** Ja***
They are cheap made
Regular Type
Second one they don't last long
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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