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VEVOR Elektrischer Anhängerheber, 2267 kg, Wohnmobil-Anhängerstütze mit 2-Wege-Anschluss, manueller Kurbel & Wagenheberabdeckung, 255-860 mm Hub, für Wohnmobile, Anhänger & Camper, schwarz

Kundenbewertungen für VEVOR Elektrischer Anhängerheber, 2267 kg, Wohnmobil-Anhängerstütze mit 2-Wege-Anschluss, manueller Kurbel & Wagenheberabdeckung, 255-860 mm Hub, für Wohnmobile, Anhänger & Camper, schwarz

Regular Type

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363 Bewertungen
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Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Adam Adam
Its only ok
With Remote Control
Didnt come with a plug, so now I have to figure out how to connect it to the truck....also doesnt stop on its own....once its all the way up or down it will continue to crank and grind so you have to baby sit it while in operation.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Craig Craig
Great jack, appears to have been used/damaged
The Jack came quick , and works great but the plastic was scratched and 2 of the screw holes holding it onto the body were crack and appear to have been over tightened. The body of the jack was scratched but the packaging was normal and didn’t appear to have been damaged during shipping. I would have returned but had to make do with it and didn’t have time to return it. The jack itself operates very smoothly and is a great addition to my trailer
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Phil King Phil King
Electric trailer jack
2267.96 kg
Electric trailer jack 2
When I received the electric trailer jack the housing was cracked, I repaired it because it would be easier than sending it back.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Eric Eric
Junk
Regular Type
Junk 1
Didn't even last 6 months and it's broken. The switch literally fell apart.
4 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
James Cooper James Cooper
Not universal
Regular Type
This Jack does not fit every trailer. It does not align with my existing holes on my trailer. I let Vevor know, and they have pretty much ghosted me. It’s been 5 days, and all they say is we will look into it. What’s there to look into? I’ve asked for a return label, and I have not got one. So be advised. Extremely disappointed with the customer service.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Hugh Hugh
Mr
Regular Type
My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
GARRY MOORE GARRY MOORE
Only worked once
2267.96 kg
I bought this to upgrade the crank style jack on my 2025 cargo trailer. It arrived in perfect condition and went one great. The problem is it only worked one time and then stopped working completely. I've checked fuses and the ground but its just dead. Doesn't light up or anything. I've bought several Vevor products but im pretty disappointed in this one.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Matt Matt
Not rain friendly
Regular Type
Worked one day, I should have sent it back but I was going camping, it’s not waterproof, it don’t like moisture, it don’t like the change in climate and causes moisture in it. Switches shorted out. I have to use it manually.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bryan Ames Bryan Ames
Lacking Quality & Customer Service
Regular Type
I purchased recently for my RV to make things a little easier. Wired directly to battery terminal posts and boom, worked like a champ for 2 back to back weekend trips. 3rd trip and it stopped going up electrically and would only go down electrically, so here I am hand cranking again!! I reached out to customer service to explain and they said the need pictures and a better explanation before contacting a technician. I replied with details about the functionality and issues I am having and told them that any technician would be able to understand from my description. I have heard NOTHING back from them. I live chatted and they put me through to a real human via chat, he said they have escalated my issue and someone would reach out very soon. I explained that I was getting ready for another trip this weekend and would really like to have my Jack functioning. Well here I am hand cranking away again and still waiting to hear from someone in technical support. I personally wish I had just paid the extra $45 and bought one from Harbor Freight, at least this way I could have returned and installed another one by now!!! NOT A HAPPY CAMPER!!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Leslie Morgan Leslie Morgan
Buyer
Regular Type
After about 3 weeks of use the jack went up and would not come back down
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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