Kundenbewertungen für VEVOR Elektrischer Anhängerheber, 2267 kg, Wohnmobil-Anhängerstütze mit 2-Wege-Anschluss, manueller Kurbel & Wagenheberabdeckung, 255-860 mm Hub, für Wohnmobile, Anhänger & Camper, schwarz
Regular Type
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Hugh Mr
Regular Type
My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days.
This is really poor customer support. Other companies would have a replacement on the way within a couple of days.
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Matt Not rain friendly
Regular Type
Worked one day, I should have sent it back but I was going camping, it’s not waterproof, it don’t like moisture, it don’t like the change in climate and causes moisture in it. Switches shorted out. I have to use it manually.
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Bryan Ames Lacking Quality & Customer Service
Regular Type
I purchased recently for my RV to make things a little easier. Wired directly to battery terminal posts and boom, worked like a champ for 2 back to back weekend trips. 3rd trip and it stopped going up electrically and would only go down electrically, so here I am hand cranking again!! I reached out to customer service to explain and they said the need pictures and a better explanation before contacting a technician. I replied with details about the functionality and issues I am having and told them that any technician would be able to understand from my description. I have heard NOTHING back from them. I live chatted and they put me through to a real human via chat, he said they have escalated my issue and someone would reach out very soon. I explained that I was getting ready for another trip this weekend and would really like to have my Jack functioning. Well here I am hand cranking away again and still waiting to hear from someone in technical support. I personally wish I had just paid the extra $45 and bought one from Harbor Freight, at least this way I could have returned and installed another one by now!!! NOT A HAPPY CAMPER!!!
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Leslie Morgan Buyer
Regular Type
After about 3 weeks of use the jack went up and would not come back down
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Gord Trailer jack
Regular Type
junk, worked twice and stopped working
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