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VEVOR 7-in-1 WLAN Wetterstation 186mm (7 in) TFT Display Kabelloser Außensensor IPX6

Kundenbewertungen für VEVOR 7-in-1 WLAN Wetterstation 186mm (7 in) TFT Display Kabelloser Außensensor IPX6

7-in-1-Sensor (solarbetrieben) WiFi (ohne APP) 7-Zoll-TFT-Display

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Colin Colin
Donnees fausses
7-in-1-Sensor WiFi (APP) 7,5-Zoll-VA-Display
Donnees fausses  1
Station météo qui ne fonctionne pas : Vitesse vent avec des mesures totalement fausses malgré le changement d unité Pluviométrie ne fonctionne pas du tout Demande de remboursement total car aucune utilité
2 Leute fanden das hilfreich
Antwort des Kundenservice: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Francois Dionne Francois Dionne
Station météo
Station météo  1
Ne fonctionne plus après seulement 1 mois....
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Ian Ian
User
The wifi does not work!!! Cannot connect
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Greg Greg
Mr
I’ve purchased 3 weather stations, this is the first tft screen model. Without an internal backup battery this is near worthless to me. Frequent power outage with no wifi means data is lost regularly.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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G Bonney G Bonney
Poor intigration with Google Home, virtually non existant
I bought this device believing from marketing descriptions that it would have more functiinallity with Google Home, unfortuntely you can not use it as part of any automation or scene. Disappointed to say the least.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Tim Tim
Sir
My VEVOR 7-in-1 weather station with 7.5 inch display worked well while it lasted. It lasted ... exactly 4 months beyond than its 1-year warranty. VEVOR's customer support gave me a $20 partial refund for my trouble. The display still works. I wish I could buy just a new sensor unit to pair with my display. In fact I could reuse the old solar recharging battery pack with a new sensor unit.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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bugster bugster
owner
not communicatine with pole sending unit instructions very poor touch screen very sensitive thn older ones were better(4)
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Richard Kuiters Richard Kuiters
Professor
Pool sensor NEVER worked!, attempted to return but found the system frustrating .
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Übersetzung der Rezension in Deutsch
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Could be great - BUT it’s not Could be great - BUT it’s not
Very Disappointed with VEVOR Customer Service
I’ve been a VEVEOR Customer for more than a year and bought many great products. I am a retired airline pilot and have made weather a large part of my life by association with flying. I have a good understanding of weather and enjoy monitoring it and how it affects life. When I realized VEVOR had many weather stations I spent time trying to decide on the right one and picked this unit because of the good reviews of the display and great reception via wireless. I received the unit promptly and it appeared well-packaged and in good shape upon arrival. I installed per the directions and chose to mount on a flagpole at about 25’ in the air so as to get good wind measurements. Wireless reception is fantastic as the unit is about 100’ feet away and I get great signal. UNFORTUNATELY the wind speed measurement is HORRIBLE and NOT accurate AT ALL. The other day we had 30+ mph winds and all the unit would register was 12mph - this is consistent and usually it registers NO wind speed, even when the tree tops are blowing noticeably. (Attached image is of the unit displaying 9.8 mph when NOAA was reporting over 20mph in my area) Consequently I opened a “ticket” with customer service, attached a VIDEO and an image per their request, and received an immediate auto-reply that my issue was being promptly reviewed by representative - then I waited. 7 days later I was informed that comparing the unit displayed speeds to other sources, such as the weather service was not recommended as these are ‘professional’ services, and that my unit should be toggled between steady and gust mode - I could choose between the two. Unfortunately this has NO affect on wind speed accuracy as the speed is still not correct at all. I presume the unit is not functioning properly and replied to their analysis requesting either a replacement unit or a refund. I was promptly greeted with another auto-reply stating representatives are “promptly” reviewing my case. That was three days ago - and still no response or resolution. SO unfortunately my only recourse is to deny the credit card charge as VEVOR customer service is not that at all. It’s a shame and really poor treatment of someone who has been a big supporter of their products and tells people about them all the time. Not anymore :(
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
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Tom Tom
Shoddy prototype
This isn’t really ready for market but it looks impressive. Especially bad are the wind sensors, direction and speed. The mount is strong. Temperature rarely matches other sensors. Constantly predicting rain in the desert. Doesn’t seem to be a way to connect to accurate forecasts.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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