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VEVOR Elektrische Betonsäge, 406 mm, Hochleistungs-Kreissäge 5060 W, Schnitttiefe 152 mm, Nass-/Trocken-Scheibensäge mit Wasserrohr, Sägeblatt, für Stein und Ziegel

Kundenbewertungen für VEVOR Elektrische Betonsäge, 406 mm, Hochleistungs-Kreissäge 5060 W, Schnitttiefe 152 mm, Nass-/Trocken-Scheibensäge mit Wasserrohr, Sägeblatt, für Stein und Ziegel

152 mm - 406 mm - 2 800 W

Kundenbewertungen

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Yuriy Serembytsky Yuriy Serembytsky
Mr
I bought this VEVOR concrete saw expecting professional quality, but it completely failed after the second use. I immediately contacted customer service and sent multiple detailed videos from every angle clearly showing that the saw does not work. Instead of standing behind their product, they kept giving me excuses and asking for more videos, each time finding a new reason to avoid replacing it. I never asked for a refund or money back — I simply wanted a working saw to finish my project. Unfortunately, after weeks of back-and-forth, the issue remains unresolved. This experience has been a complete disappointment, and I would not recommend this product or the brand based on how this was handled.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Deborah Grimm Deborah Grimm
Ms
I am so disappointed in this company. I have been a month trying to get my product. I last thing I heard from the company was my products were lost and I would be getting a full refund. So far no refund on either product. I have reported this to my bank. Hopefully they can make someone understand that the product never made it to Proctorville, where I live. It shows delivery in Grove Port Ohio. Something is very wrong !!!!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Lonnie Lonnie
Never received
How can I possibly review an item that I never received? I even ordered a week earlier to ensure I had the item for an upcoming job. Like many other people have reported, you under deliver on what you sell. I honestly don't think you'll be around for very long with selling practices like this.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Gary Wandell Gary Wandell
Review
It keept poping a 20A curcit breaker so i installed a 30A curcit breaker an it keeped poping it, the the GFI on the cord failed.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Jones Greg Jones
Owner
Saw broke ! The head unit failed after 5 weeks of operation. Will not recommend for durability! Thanks
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gurdeep singh Gurdeep singh
Mr
This machine trips breaker even over small load. It needs 3200w what do i need to carry with at site for that much wattage.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kay Kay
Damaged parts on delivery
I had 2 deaths in the family since I received the saw. Interior Styrofoam was very damegd as if previously opened. Took 3 months to first take out and install blade, but not use. When testing blade turning, turns out mounting hub and blade to not seat straight. Unsure which part is bad or both. I feel I chose the wrong brand. Online there is talk of the return policy, but no copy of tge actual return policy. Waiting to see if they qill make this right.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Robert Mitchell Robert Mitchell
I give up!!!!!!!!!!!!
I have bought 2 of these. One from EBay and one direct from Vevor. Both were dispatched?? via Aramex. Both never arrived and were “lost”. They ere either never sent or Aramex should be properly examined by the Police. This is incompetence of the highest order. I will buy elsehere
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Roger Roger
Just bad customer service
Too slow response.. to cancel my order . So I have to cancel to return.. I ordered. 2 item because the 1st one I didn’t use coupon so I order a new one with coupon to get it cheaper. And your system don’t have cancel order. So I chat with customer service right after ordered 2nd one. But u said it ship already :( really at 11pm?
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dan Dan
Project Manager
The saw performed poorly. It is not powerful enough for simple cuts in sidewalks or curbs. The engine would stop as if the blade was binding on basic cuts, but no undue pressure was put on the blade. The wires in the gfci housing came loose, the saw stop button stopped working, and the blade dulled completely after 2.5 days of intermittent use. We had to buy a $180 blade locally just to finish the job and we aren't out of the woods yet. Vevor customer service doesn't take any responsibility, just says that "blades are consumable" as if we are idiots-- no integrity as a company. If you have anything more than 1 cut, spend the money to buy a gas-powered saw or a better electric one and thank me later.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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