Kundenbewertungen für VEVOR Elektrische Betonsäge, 230 mm, Hochleistungs-Kreissäge 2000 W, Schnitttiefe 89 mm, Nass-/Trocken-Scheibensäge mit Wasserrohr, Wasserpumpe, Sägeblatt, für Stein und Ziegel

Vevor Customer Service ist total SCHLECHT

I clicked on the 16inch and I went through to complete the transaction I got the product but the 14inch I have a 14 inch already I paid for something that I’m not going to use Be careful buyers

En cas de problème, il est impossible d’obtenir le moindre interlocuteur humain : le service client est entièrement géré par une intelligence artificielle qui se contente de réponses automatiques, sans analyse ni solution réelle. Chaque échange devient une perte de temps et rend toute démarche extrêmement compliquée. Le site annonce un délai de 3 jours, alors que dans mon cas, 30 jours se sont écoulés et je n’ai toujours pas été livré à la date où j’écris ce commentaire. Pour éviter ce type de situation, il est clairement préférable de régler vos achats via PayPal, seule véritable protection en cas de litige. VEVOR étant une société chinoise, vous n’avez aucune emprise légale directe en Europe : seule la protection PayPal peut garantir un recours efficace.

I bought this concrete saw thinking that I would it be a able to use it in quick jobs, but unfortunately every time I try to use it trip the breakers, and I’m talking about 20 amp breakers

Bonjour, je suis en galaire avec la machine la pompe ne marche pas Pouvez-vous me contacter à ce numéro 0771603731

After the first use I went to cut a small trench in a concrete floor and the saw wouldn’t work. I tested the incoming power and found that the inline gfci went bad. I now have a non functioning saw and can’t find a cord to replace the one in the saw

I bought this VEVOR concrete saw expecting professional quality, but it completely failed after the second use. I immediately contacted customer service and sent multiple detailed videos from every angle clearly showing that the saw does not work. Instead of standing behind their product, they kept giving me excuses and asking for more videos, each time finding a new reason to avoid replacing it. I never asked for a refund or money back — I simply wanted a working saw to finish my project. Unfortunately, after weeks of back-and-forth, the issue remains unresolved. This experience has been a complete disappointment, and I would not recommend this product or the brand based on how this was handled.

I am so disappointed in this company. I have been a month trying to get my product. I last thing I heard from the company was my products were lost and I would be getting a full refund. So far no refund on either product. I have reported this to my bank. Hopefully they can make someone understand that the product never made it to Proctorville, where I live. It shows delivery in Grove Port Ohio. Something is very wrong !!!!!

How can I possibly review an item that I never received? I even ordered a week earlier to ensure I had the item for an upcoming job. Like many other people have reported, you under deliver on what you sell. I honestly don't think you'll be around for very long with selling practices like this.

It keept poping a 20A curcit breaker so i installed a 30A curcit breaker an it keeped poping it, the the GFI on the cord failed.