Kundenbewertungen für VEVOR Schraubzwingen-Schraubstock 160 mm, Tischschraubstock 160 mm, Bench Clamps 150 mm, Metall Professionelle Gusseisen Schraubstock für Säulenbohrer Breite Backen

Pissed off customer, would love to know what the vice is like. Order once never recieved, their logistics screwed it up, recieved credit Ordered a second time, still never recieved, no credit or follow up from Vevor So id love to know what the vice is like twice over Id like VEVOR to do something about it Pissed OFF

I received a 6" ACCU lock vice from Vevor, it was cracked in two pieces from what I can only assume was a shipping accident with parts were missing due to the shipping box being damaged and opened. I've been communicating with Louisa, explained the situation "ticket number" 1740516207243 and I've stated many times that I'd like a new, unopened, undamaged vice sent to me because that's what I paid for. She keeps offering me a greater discount each time and to send me the replacement broken parts but I have to fix the vice myself. I told her, and I was very clear that I don't intend to fix my vice at any discount, I just want a new vice. Vevor states that customer service is a top priority but in this case that is not the truth. I can't believe you are treating a long time customer like myself like this. I have more products to buy from Vevor but after Louisa trying to buy me off with increasing discounts each time we chat and her not sending me a new vice, I will now start taking my business elsewhere. Shame in Louisa and shame on Vevor for allowing her to offer first a $20 then $40 and finally an $80 discount on a broken vice. Just send me the vice that I paid for! I can't wait to hear from Vevor about this claim.