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VEVOR Werkzeugwagen, 250 kg Tragkraft, Werkstattwagen, Mehrzweckwagen aus Kunststoff mit zwei Ablagen & 360°-Lenkrollen (2 mit Bremse), geeignet für Lager, Garage, Reinigung, 1180x650x865 mm

Kundenbewertungen für VEVOR Werkzeugwagen, 250 kg Tragkraft, Werkstattwagen, Mehrzweckwagen aus Kunststoff mit zwei Ablagen & 360°-Lenkrollen (2 mit Bremse), geeignet für Lager, Garage, Reinigung, 1180x650x865 mm

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Alle Rezensionen übersetzen in Deutsch
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Nelson Reves Nelson Reves
Werkzeugwagen
Groß
Werkzeugwagen  2
Leider kam der Werkzeugwagen beschädigt. Könnte mit dem Kundenservice nicht ins Gespräch. Wäre ein toller Werkzeugwagen, falls nicht beschädigt.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
Ronald Ronald
Mr
Nice cart, but not easy to put together! I had to look at another reviewers comments because the instruction manual was absolutely no help. I don’t know if my cart if defective, but I had to use a box cutter to shave some of the plastic so it would fit into the groove to install. Once I finally got it together it is a nice product
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Sean Sean
Buyer
Mittel
The cart seems to be of relatively good quality. However it was broken in shipping. A piece approximately 6” long and 3/8” at one end and 3/4” at the other was broken from the bottom of the side on the top shelf, this is not an issue that causes any function problems. I sent a problem ticket to the vendor I punched it from but they replied that Vevor has a special method for shipping damage which did not seem worth the hassle. Still disappointed. Othe issue isle the locking mechanism on the casters hits the bottom shelf if you try to pivot fully around. This is annoying ast the caster will stopnpivoting and slid rather than roll. It can be pulled in reverse to realign the caster by rotating it back in the opposite direction, but again very annoying.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bob Feis Bob Feis
Bob
The cart was damaged and broke when it was delivered, NOTHING WAS SENT TO REPLACE IT, OF REFUND ME BUT wants to give me $40 for the problem. I REALLY NEED THIS CART. $40 does not solve the problem and offering $40 is Bullsh$# wont let me post a pic... grrrrrr NOT HAPPY
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ryan Ryan
DIY Guy
2 Ebenen
Great product for a great price. Just could use a little more support or reinforcement to secure push handle which just snaps into place.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ed knegt Ed knegt
Owner
Mittel
The price was very attractive so I made the purchase. Waited a long time to receive it. One section of the bottom tray was broke off. Two of the four legs were the wrong ones so I had to alter them to make them work. Did not want to go through the hassle of disassembling and returning and waiting a few more weeks for this item so I may do. Extremely hesitant to buy anything from vevor again!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chris lewis Chris lewis
Operations manager
Buy this if you are never gonna use it. But if you plan to use it every day steer clear. Says it is good for 550 lbs. It is not goot for 50 pounds. We use to take card board to dumpster three times a day. Bearings in all 4 wheels wore out in 3 months. They gave me a $20 refund but i need to spend more then that to replace the wheels. I sure wont buy another from them.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jordan Huraj Jordan Huraj
Cart Never Showed
Groß
Judging by the picture this looks to be a very useful cart to have. I have made multiple attempts to purchase this but it has yet to come to fruition. I ordered the cart and it never showed up. I attempted to order the cart again but it was out of stock and the price increased significantly, and VEVOR would not honor my original order price. I will be purchasing this cart elsewhere. Poor customer service on VEVORS part.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Thank you so much for speaking up—your input is key to helping us fix this and do better.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Yaser rahmanian Yaser rahmanian
Mr.
Mittel
Mr. 1
The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Oso Oso
Pena
2 Ebenen
Pena 1
Le doy mal review porque el articulo me llego roto en dos lugares y contacte a atencion al cliente y todavia no he recibido solucion al problema.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Le pedimos disculpas sinceramente por las molestias ocasionadas. Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
Siehe Original

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