Kundenbewertungen für VEVOR Wärmepresse 38x38 cm Sublimationsdrucker Transfer DIY T-Shirt

very bad heat press. I received and didn't work.

ordered first unit. It was faulty. Raised issue with the customer service. Needed a heat press fast so I ordered another one thinking it was a one off issue but the second heat press had the exact issue. The temperature cannot be adjusted or time the change. The MODE setting does not work

I purchased this heat press on June 6th. Received it on June 9th. Shipping was fast. On June 11th I unbox the press and went thru test presses. I notice the pressure was uneven even at the highest pressure. I used white shirts and the oil from the slide got on the shirt. Pressure and oil ok I can figure something out not a big issue. Well I also notice the temperature would drop about 17 degrees when pressing. I sent a message to Vevor to return the press because I am not happy on June 11th. Sent pictures of the statin on the shirts and video of the temperature dropping. They said it would take 24 to 48 hours for someone to get back to me. They just told me to wipe the oil away problem "solve" on June 14th. Didn't say anything about the temperature dropping. So I asked about it then they replied on June 15th saying since this requires multiple issue to wait patiently. about 19 hours later they said that it is normal after pressing. Sent a reply saying I would understand maybe 5 degrees but not 17. That is too big of a dip. I didn't get a reply back until June 16th. Saying to wait patiently about it. Now we are at June 17th with no resolution and no communication. At this point it is just a $150 paperweight. This has not been used since the 11th. I own 3 Vevor presses Hat, Tumbler, and now a shirt press. Didn't have any issues with the tumbler or Hat press.

This machine is only good for one month after that it won't turn on. I would not recommend it. I have purchased two and both stopped working after the month. There is no one you can talk to regarding this issue as there is no customer service. I have been in contact through chat for a month and the issue is still pending resolution. Do not purchase this machine.

The heat platen does not work correctly. It has uneven heating. The Top heat platen itself Does not come down evenly when you loosen or tighten the pressure. The pressure dial is very tight and to open the press you need to be superman. there is not a handle to hold the bottom platen when opening it and when you do open the press the top flings open the whole press jumps Customer service is terrible. I had contacted them with this issue, and they sent a video on how to turn the pressure dial. Not solving the problem. They then bargain money with you offering $30 for a refund. They will not take the defective machine back. They told me to find a heat press repair shop. I will never purchase vevor products again.

Had this heat press for 3 months and it overheats. Burnt up the cover I had on it and everything. Contacted support pver 10 days ago and of course they only reply in the middle of the night so it is still unresolved. First tried to tell me it was a fuse when mine us clearly fine and that it would take 15 days to get me a new one. After I went back and forth fir days about how my fuse was fine they're trying to say it's the instrument panel that also has no issues. They've tried to offer $25 and $76 instead of FIXING the issue for a $260 item I just got 3 months ago. Idk why I keep messing with them bc their customer service is absolutely shit.

Press wouldnt stay closed anymore after about 2 years of use

I bought this heatpress last month and it is no longer working. I tried reaching customer service but it is hard as they do not have service number. Overall dissatisfied with this product.

I purchased this heat press machine hoping for reliability, but after just a few months of use, it completely stopped working. Despite reaching out to the company for assistance, they failed to provide any meaningful support or resolution. Their customer service was unhelpful, and I felt completely ignored. If you're looking for a long-lasting product and a company that stands behind what they sell, I would strongly recommend looking elsewhere."

My wife is disabled and unable to use this machine. After many emails, they offered me $80 creditor a brand new machine. This is crazy! I guess they don’t stand behind their products!!!