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VEVOR Wärme Presse Maschine 38x38 cm Sublimation Drucker Transfer DIY T-shirt

Kundenbewertungen für VEVOR Wärme Presse Maschine 38x38 cm Sublimation Drucker Transfer DIY T-shirt

Schwarz 38x38 cm

Kundenbewertungen

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405 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Warren Warren
Owner
Just stopped working. Need another asap.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Danyelle Danyelle
Terrible Customer Service and Quality
I got this heat press, opened it the day it was delivered to start pressing 200+ shirts for a fundraiser event in 3 weeks. I have had heat presses before, but my last Vevor caught fire, so I had to purchase a new one. Got this one, because even though the first caught fire in the electronics of the machine, it was like 6 years old and worked great that entire time. I went to use this one for the first time and it didn't work at all. Won't set to the set temperature, pressure adjustment and release sucks, the digital display goes whacky when you press down and the timer doesn't activate and count down.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Lucia lucero Lucia lucero
DO NOT PURCHASE
This item was a little over a year old before it started catch fire. I smelled burning plastic and smoke and immediately turned it off. There is no fix.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Pissed off Pissed off
In Toronto
If there was a score less than one that's what this piece of crap deserves. The control module failed after three days and 4 uses. I asked for a replacement module but that was not going to happen. Not recommended at all. At least your customer service people had the courtesy of refunding my money.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Carrie Thomas Carrie Thomas
Would never purchase again
On the day of use the product failed. VEVOR customer service is horrible, and it is impossible to receive a refund. After weeks of going back and forth I was only refunded a certain amount of the money I spent on the purchase and was given the option to have all my money refunded. I am so disappointed and will never buy anything from this company again.
1 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jack hardy Jack hardy
Junk
Worked fine at first, started acting up after a year, doesnt heat the whole surface, stay away
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Gurkaran Gurkaran
Mr.
Machine broke 4 months into purchase. It is under warranty yet no one is replacing it. They said they will send a new part. It’s been weeks of back and forth they keep saying they sent it then the next day say it has not been shipped. They refuse to give a refund as well. Beware and be careful before u purchase. They have no phone number and it is extremely hard to get through to them.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Tshirt Designer Tshirt Designer
Owner
I purchased this heat press directly from the Vevor site because I’ve owned other Vevor machines and always found them to be reliable and high-quality. Unfortunately, this particular machine was a disappointment. It never reached the proper temperature, which made it unusable. I reached out to customer service multiple times, and while they were responsive and are now shipping me a replacement part so I can attempt the repair myself, the timing was very difficult. I purchased the press specifically for a large 100-shirt order that required front and back pressing, but since the machine failed, I had to rely on my smaller 10x10 press to complete the job. I had high expectations based on my past experience with Vevor, but this machine fell short. Hopefully, once the part arrives and I make the repair, it will perform as expected.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Karen Karen
KSR
very bad heat press. I received and didn't work.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Joe Joe
mr
ordered first unit. It was faulty. Raised issue with the customer service. Needed a heat press fast so I ordered another one thinking it was a one off issue but the second heat press had the exact issue. The temperature cannot be adjusted or time the change. The MODE setting does not work
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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