Kundenbewertungen für VEVOR Vorratsbehälter Eisbehälter für gewerbliche Eiswürfelbereiter (136 kg Kapazität), Eisvorratsbehälter aus Edelstahl mit rutschfesten Gummifüßen, für Restaurants (nur Behälter)

We Received a wrong item. We did not received the correct item. Instead we received a 200 lBS storage bin. Not the 300 lbs one

I honestly don’t even know how the product performs because I’ve been unable to get the unit set up at all. After over a week of back-and-forth emails—with little to no helpful information—they’ve only managed to confirm that my components are “compatible.” That does absolutely nothing to help me actually get this thing up and running. I’ve repeatedly asked a very simple question about whether I need an additional plate or cover to complete the setup, and I’ve received no clear answer whatsoever. It feels like they are either ignoring the question or don’t know the answer themselves. The customer service experience has been incredibly disappointing—calling it “poor” is an understatement. There is no phone number to speak with an actual person, which only makes things worse. The only support option is a chat system, and even that is extremely slow, with responses coming maybe once or twice an hour if you’re lucky. Trying to troubleshoot anything under those conditions is nearly impossible. Overall, this has been a frustrating and time-wasting experience. I would not recommend this company based on the lack of support alone.

We did not received the 500 lbs ice bin we expected. Instead, e received a Hospital Emergency Room Bench used for ER bed. Please see picture below.

it never came .. I been waiting 1 month..