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VEVOR Umwälzpumpe mit Timer, 38 LPM Umwälzpumpensystem mit sofortiger Zirkulation, 100 W AC 220–240 V, Heizungspumpe G3/4 Zoll auf G1/2 Zoll Anschluss, für Boiler, Warmwasserbereitung

Kundenbewertungen für VEVOR Umwälzpumpe mit Timer, 38 LPM Umwälzpumpensystem mit sofortiger Zirkulation, 100 W AC 220–240 V, Heizungspumpe G3/4 Zoll auf G1/2 Zoll Anschluss, für Boiler, Warmwasserbereitung

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Jerry Jerry
VEVOR recirculating pump
I purchased a Viboar 12PBG-18 hot water recirculating pump and have been extremely disappointed with its performance and reliability. The pump was advertised as a solution for improving hot water delivery, but my experience has been the exact opposite. The unit is noisy, produces noticeable vibration, and does not circulate water consistently. Even after proper installation and troubleshooting, the hot water delivery was far less effective than expected. The overall build quality appears cheap. The housing, fittings, and electrical components do not inspire confidence for long-term use. I am concerned about the durability of the pump, especially when compared to better-known brands in the industry. Another major frustration is the lack of clear documentation and technical support. The instructions are minimal and leave too much room for guesswork during installation and setup. When a product requires troubleshooting, detailed documentation becomes critical, and this pump falls short. For something as important as a hot water recirculation system, reliability is the primary requirement. Unfortunately, the Viboar 12PBG-18 did not meet that standard in my experience. I would not purchase this pump again and cannot recommend it to anyone looking for a dependable long-term solution. Spending more money on a higher-quality brand would likely save considerable frustration in the future.
4 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Ian Ian
No customer service at all, don't buy from them
The pump does not work as described, no response to my questions within first 48 hours, after repeated complaint, they finally give me stupid response which did not solve the problem. I realized it's the defect of product and therefore submitted request for return twice already, but the tickets were closed twice without any explanation. Feel ashamed of Vevor's terrible service, I never had such terrible purchasing experience anywhere. Do not buy from them!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Rich Steel Rich Steel
Justme
Never received either item - their shipping is so convoluted that the customer doesn't know how an item will be shipped (snail mail, UPS, FedEx, etc) so if you have one address for US (snail) Mail and another for parcel services, you don't know which to use and there's no way to specify if in the order process. Sucks because some Vevor stuff that's made it here thru their maze is of reasonable quality. Oh well...
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jim Jim
Mr
Worst directions possible. If VEVOR makes installation possible this could be a great value. Like many other things from VEVOR, this is not one of
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Phillip Phillip
Water Recirculating Pump
Would not recommend buying this pump. The pump only last me two months before it started leaking water from the inside. I should have stuck with my saying, "You get what you pay for".
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Harjinder sinhh Harjinder sinhh
Waste of money
I bought 3 different different recirculating pump 2 pump totally garbage I m not happy may in feature i will never buy any product from vevor
1 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Harjinder Singh Harjinder Singh
Very poor performance
I bought this pump when I installed it after finish it has a nut for air I did loose it as described it start leak I m very disappointed just waste of money
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Ben Ben
Worked for few hours
Set it up one evening and let it run over night the next morning woke up early house being so cold and checked the pump, it constantly turns on and off digital screen disappears for few seconds and comes back on. Also the pump stops working and starts again constantly not enough pressure or circulation to activate the heater I’m trying to upload a video on my iPhone. It doesn’t work seems like it’s uploading, but never get to the next. So send me an email or some other ways to send you the video I made.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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