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VEVOR Umwälzpumpe, 38 LPM, Umwälzpumpensystem mit sofortiger Zirkulation, 3-Gang-Steuerung, 100 W, AC 220–240 V, G3/4 Zoll auf G1/2 Zoll Adapter, Edelstahlkopf, für Warmwasserbereitersystem

Kundenbewertungen für VEVOR Umwälzpumpe, 38 LPM, Umwälzpumpensystem mit sofortiger Zirkulation, 3-Gang-Steuerung, 100 W, AC 220–240 V, G3/4 Zoll auf G1/2 Zoll Adapter, Edelstahlkopf, für Warmwasserbereitersystem

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Alle Rezensionen übersetzen in Deutsch
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Daniel Daniel
Producto equivocado
Mechanische Zeitschaltuhr Rostfreier Stahl
Producto equivocado 1 Producto equivocado 1
He pedido una bomba para recirculación de agua caliente sanitaria. Para hacer recirculación. Me ha llegado una bomba con cuerpo de hierro normal. No es de inox ni apta para ACS. Solicito cambio. Como podeis ver el pedido es de una bomba para calentador de agua con cuerpo de inox. Y ha llegado una bomba para calefaccion con cuerpo de hierro. Adjunto fotos. Como se ve en las fotos, la bomba que ha llegado no es la del pedido.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
Siehe Original
josemanuel beltran Beltra josemanuel beltran Beltra
No estoy en casa estoy fuera en mi segunda vivienda
Übertragung Gusseisen
Buenos días ,en referencia a mi pedido lo han dejado en el Umbral de mi puerta ,ni me han llamado para confirmar el recibo ,me lo ha comunicado un vecino que lo ha vistos me parece muy fuerte y una falta de respeto no por parte de vevor si no del repartidor de GLS
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
Siehe Original
Don D Don D
Poor instructions - Unusable
The device seems well built but it would really help if the engineers and manual writers and the website publishers were in sync. The install instructions are absolute garbage to the point where you simply cannot install the product. The instructions contradict with each other. The website says that device has built in value to control recirculating hot water to the cold side but the package came with a cross over valve. Why? Where are we supposed to install it? In one place the manual says that it needs to be installed after the hot water heater but the pump is meant for under sink install. In would not recommend this at all!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jason Bronson Jason Bronson
Owner
No good support, in fact I am still waiting for help from VEVOR as there customer assistance is awful
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Bob Bob
Homeowner
There is something wrong with this set-up. The pump gets extremely hot as does the water even though the water heater is set on low(110 degrees F). The inlet water hose to the pump blew off after 5 hours use due to, I believe, the extremely hot water/pump. I have the pump unplugged as I'm afraid to use it now. Do you know what could be wrong?
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ranga Nathan Ranga Nathan
Need full doc and video
20251018XPP308992AB6D99
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Doug Doug
Never Came
They canceled my first order a few days later, most likely wasnt in stock. Then my second attempt says delivered in mailbox. Well its not there. Should I do 3rd times a charm?
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chuck Chuck
home owner
Pump is very noisy
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Garry Reed Garry Reed
Lasted six months
Lasted six months  1 Lasted six months  1
Bypass valve failed after six months, they will not replace just the part. Customer service is horrible, I just need the valve, they want me to send the whole system back then they will send me a whole replacement. Really don't feel like uninstalling and then reinstall the whole system when I just need the bypass valve. Their customer support makes no sense whatsoever. They want a video of me showing that the valve failed and that there is hot water coming from my cold tap, last time I checked hot and cold water look the same on video. Save yourself the headache, avoid vevor.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Erdi Erdi
Item is fine, returns not so much
The under-sink diverter is noisy — I can clearly hear water running, and it’s very noticeable. Other than that, the pump works fine. The bigger issue is the lack of instructions. That’s a serious problem for installation and setup. Also, if you’re using standard U.S. tanks, you’ll likely need to buy adapters to fit the threads, which can cost another ~$30. Returns are not easy or convenient either. I won’t buy from Vevor again for that reason. If you want to operate like a major online retailer, the return process should be straightforward — customers shouldn’t have to go through customer service just to return an item.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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