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VEVOR Tragbarer Dieseltank 58 Gallonen Mobile Tankanlage, Grau Mobile Dieseltankstelle, 140 W Tankstation Dieseltank, 2600 RPM Transporttank, 12 V Automatik Pumpe, 4 m Schlauch Benzintank zum Betanken

Kundenbewertungen für VEVOR Tragbarer Dieseltank 58 Gallonen Mobile Tankanlage, Grau Mobile Dieseltankstelle, 140 W Tankstation Dieseltank, 2600 RPM Transporttank, 12 V Automatik Pumpe, 4 m Schlauch Benzintank zum Betanken

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165 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
B.E. B.E.
No parts
Grau
This has been a good tank, but some of the parts have failed, and there is no after warranty support. You cannot even purchase replacement parts. So I'm stuck trying to make aftermarket replacement parts work. Too bad VEVOR doesnt offer better support. The vent portion of the main cap failed, and so did the DC fuel pump. Because I am barely out of warranty VEVOR's response was that they can't help - and advised me to look at other stores to find replacement parts.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for sharing your experience. We're sorry to hear that some components failed and that you were unable to obtain the replacement parts you needed. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. For further assistance, please visit our "Contact Us" page and submit a ticket. You can find the link in the bottom navigation bar of our website. Our after-sales team will review your case and assist where possible. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
James James
Mr
Never received the fuel tank. Customer service very difficult to work with. No refund given. Chalk it up as a lesson learned at the tune $500.00. Never again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Hector Nolasco Hector Nolasco
Operations Manager
Worst Customer Experience. Slow at responding. Want Video Proof when their products arrive not working???? When we make these kinds of purchases it is because we need to use the item ASAP. If it arrives damaged we would appreciate a more speedy response. And NOT to have to jump through so many hoops to get some much-needed help.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
John John
Leaks
Schwarz
Dont buy. Leaks. Vevor customer service won't help
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
mazen mazen
Operation Manager
Grau
Never seen a vendor with no phone number for customer service vevor customer service is the worst , not reliable at all , don't use them. fuel pumps go bad , not part replacement. I have been waiting for more than a week to hear about their action. I have been asking for the part number to get a replacement for the fuel pump, even willing to pay for the part replacement, but wait and wait and wait.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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