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VEVOR Tragbarer Dieseltank 439,11 L Mobile Tankanlage Schwarz Dieseltankstelle 140 W Tankstation Dieseltank 2600 U/min Transporttank 12 V

Kundenbewertungen für VEVOR Tragbarer Dieseltank 439,11 L Mobile Tankanlage Schwarz Dieseltankstelle 140 W Tankstation Dieseltank 2600 U/min Transporttank 12 V

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Ky  Belser Ky Belser
Owner
Worked ok for about a couple of months after the warranty expired at which time the pump motor aparrently went out. I contacted Vevor to buy a replacement pump and they do not sell it and could not provide any way to get one except to search for a " similar " one on line. I told them that it was unprofessional to sell equipment like this and not be able. Stand behind the products to supply customers with a way to repair them. The closest thing that appears to be be able to possibly fit might be a transfer pump system that they sell that appears to be made to fit with the suction from the tank on one side and hopefully the same size outlet to attach the pump handle hose on the other side . I am going to try that instead of just taking the $550 nurse tank to the dump . You are just flipping the coin when you buy something like this from them like most Chinese companies and in this case it not me in the rear end . As the old saying goes , " You get what you pay for". I guess it is just a use for a couple of years and throw away unless you know how to work on this kind of thing . They could simply need a few pump motors in stock and that would solve the problem. . I guess they do not understand our level of customer service in China.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Steve Steve
Beef Producer
Beef Producer 1
To Start it took at least 10 days longer to ship than the estimated shipping date. When I received it the screws holding the pump in place had fallen out. Easy to fix but should not be required. The hose clamps on the suction line were also loose and had to be tightened. Make sure you tighten the filter, on the initial use, It was loose and sprayed fuel all over me and my truck. I don't believe it is the right filter for the housing The hose has an O-ring fitting that screws into a 90 degree pipe thread fitting at the filter. it is dripping. I tightened again after the last use so I am not sure if it is fixed or not. The vent on the filler cap doesn't keep up with the pump, so if you don't loosen the cap, it starts to collapse the tank. It seems that they have very poor or no quality control.
2 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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James James
Mr
Never received the fuel tank. Customer service very difficult to work with. No refund given. Chalk it up as a lesson learned at the tune $500.00. Never again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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mazen mazen
Operation Manager
Grau
Never seen a vendor with no phone number for customer service vevor customer service is the worst , not reliable at all , don't use them. fuel pumps go bad , not part replacement. I have been waiting for more than a week to hear about their action. I have been asking for the part number to get a replacement for the fuel pump, even willing to pay for the part replacement, but wait and wait and wait.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Hector Nolasco Hector Nolasco
Operations Manager
Worst Customer Experience. Slow at responding. Want Video Proof when their products arrive not working???? When we make these kinds of purchases it is because we need to use the item ASAP. If it arrives damaged we would appreciate a more speedy response. And NOT to have to jump through so many hoops to get some much-needed help.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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