Kundenbewertungen für VEVOR kommerzieller Speisenwärmer, elektrischer Dampftisch mit 3 Behältern (1 x 1/2-Größe / 2 x 1/4-Größe) 1200 W, Buffet-Wasserbad aus Edelstahl mit Temperaturregelung von 30–80 °C Partys

Unit arrived on time, a day before requiring for a function, looked great. I filled with water just below the "Max" line and turned on, then a few minutes later, water was leaking form the bottom. I immediately contacted support and this is where things started to fail. I couldn't receive a RMA but was directed to problem solve all the basics, this didn't solve the issue, so they directed me to remove the bottom of the unit exposing the wiring and test. I really do not like playing with water and wiring that is live so I took it to a shop. The nuts apparently on the lines were not tightened allowing water to escape. After a few messages back and forth, Vevor refunded me some money (Not enough to cover the repairs) but there was no interest from them to do much. Unit is now working as intended. Just be aware there might be little support for products purchased.

Both this product for my opening and this is how it came and I’m being offered 100 and told to seek a technician to fix I will never buy from this company again. This is a used product when I paid for a new product and the prices that are broken off is not in the box and the product was taped up I’m not stupid it has scratches on it

Welding seam poorly done missing an N nut for glass cover

If you want to waste your money, buy this item. Poor quality at all. I have bought more than 3 and they all are out of order. Customer service always want you to repair it after many pictures and videos you send them. I do not recommend it at all. ( The last one only last two months)

I bought two of this equipment and did not ast long.

Used 3 times and it actually blew up and was on fire in my food truck. Garbage!

VEVOR IS SCAM, they make you order products with return policy policy but in actual there is no return policy.

Does not work. Plugged it in, the red light comes on showing that it's hearing and then goes out. There's a short or something in it. Not sure I expected much for the price though. Usually very happy with my Vevor purchases...this one not so much!

Never arrived.

Dear Customer Service, Thank you for your response. We received this bain-marie, plugged it in for the very first time, and, unfortunately, it immediately sparked and caught fire. Needless to say, when purchasing a brand-new appliance, we did not expect our first responsibility to be dismantling it and diagnosing an electrical fault ourselves. We had assumed that quality control and product safety would be handled before delivery rather than by the customer after the unit catches fire. What makes this even more remarkable is that this is now the second bain-marie we have purchased from you within six months. The first one has already stopped working, and we are still waiting for a response regarding the warranty claim. At the same time, we are also still waiting for replacement parts to repair our mixer. So, to summarise: one bain-marie no longer works, the replacement has caught fire on first use, and another appliance is waiting for parts. We are beginning to feel less like customers and more like unpaid product testers. For obvious safety reasons, we have unplugged the unit immediately and will not be attempting to dismantle or troubleshoot a brand-new appliance ourselves. We are happy to provide photos of the product’s current external condition, but we would now appreciate a clear and urgent resolution regarding all outstanding issues. We look forward to your prompt response and, hopefully, a solution that does not involve us repairing your products on your behalf. Rodolphe