Kundenbewertungen für VEVOR kommerzieller Speisenwärmer 16,5 L Speisebehälter 3 x 1/3 Größe, elektrische Warmhalteplatte, 1200 W professionelles Buffet-Wasserbad aus Edelstahl , Buffet-Bain-Marie, 30–85 °C Silber
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Owner
Used 3 times and it actually blew up and was on fire in my food truck. Garbage!
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Bad quality
VEVOR IS SCAM, they make you order products with return policy policy but in actual there is no return policy.
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Food Warmer
Does not work. Plugged it in, the red light comes on showing that it's hearing and then goes out. There's a short or something in it. Not sure I expected much for the price though. Usually very happy with my Vevor purchases...this one not so much!
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Owner
Never arrived.
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director
Dear Customer Service,
Thank you for your response.
We received this bain-marie, plugged it in for the very first time, and, unfortunately, it immediately sparked and caught fire.
Needless to say, when purchasing a brand-new appliance, we did not expect our first responsibility to be dismantling it and diagnosing an electrical fault ourselves. We had assumed that quality control and product safety would be handled before delivery rather than by the customer after the unit catches fire.
What makes this even more remarkable is that this is now the second bain-marie we have purchased from you within six months. The first one has already stopped working, and we are still waiting for a response regarding the warranty claim.
At the same time, we are also still waiting for replacement parts to repair our mixer.
So, to summarise: one bain-marie no longer works, the replacement has caught fire on first use, and another appliance is waiting for parts. We are beginning to feel less like customers and more like unpaid product testers.
For obvious safety reasons, we have unplugged the unit immediately and will not be attempting to dismantle or troubleshoot a brand-new appliance ourselves. We are happy to provide photos of the product’s current external condition, but we would now appreciate a clear and urgent resolution regarding all outstanding issues.
We look forward to your prompt response and, hopefully, a solution that does not involve us repairing your products on your behalf.
Rodolphe
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Business owner
Leaked from multiple spots
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Worked for a month
It only worked for a month. The warmer turns on and the lights work, however, it no longer heats up.
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-
do not recommend
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Truthfully don’t know if the carrier or manufacturer caused damage
Box came in decent shape, a little dents here and there but cosmetically the item looks good. However, the power cuts out completely. Unreliable. And the shipping time estimated is also unreliable, the item came days after I needed it for a big event but didn’t work either way.
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Mgr
It's not my first time using vevor item but this one is useless it's supposed to hold it hot but making cold total waste of money 😒
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