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VEVOR Solarbetriebener Ventilator, 35 W intelligenter Solar-Dachventilator mit Thermostat, 67960 L/min Luftstrom, eingebauter bürstenloser Gleichstrommotor zur Kühlung & Entfeuchtung

Kundenbewertungen für VEVOR Solarbetriebener Ventilator, 35 W intelligenter Solar-Dachventilator mit Thermostat, 67960 L/min Luftstrom, eingebauter bürstenloser Gleichstrommotor zur Kühlung & Entfeuchtung

30 W

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Alle Rezensionen übersetzen in Deutsch
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Bob B Bob B
Requires auxillary power all the time
Not worth the effort. Requires full sun to operate. Even shadow of my hand slows the fan. Runs most of the time on power adapter. I was expecting better performance and efficiency.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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mm*** mm***
Bad remote even worse customer support
Exhaust fan’s remote and/or power cord stopped working so unit only operates with full sun. I tried to ask for after sales support directly from my order and it said my order doesn’t exist!! Terrible and disappointing!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via email on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.
Übersetzung der Rezension in Deutsch
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Anthony Cammisa Anthony Cammisa
Mr
30 W
Mr 1 Mr 1 Mr 1
I was sent the wrong product. I need both the remotes and power charger that go with the other model. I have repeatedly contacted customer service, started on Monday and its now Wednesday. I have installer's comingthis Saturday but unable to get ANYONE from customer service to answer my questions on either returning the models I have for the other model or if this model has remotes & power cords that I can purchase.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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hheydinger hheydinger
Motor would not run.
The solar fan arrived with all parts. However, I tried to spin the blades by hand and found that there was some type of blockage in the motor that prevented it from making even a single, uninterrupted revolution. So, then I plugged it into the AC adapter and turned it on with the same result; It spins to that point and then stops immediately. I contacted Vevor customer support to send me an English copy of the Troubleshooting Guide (which I was not able to get using their QRC). I followed the brief instructions to hopefully correct the problem, but to no avail. The biggest issue I have with this product is that apparently no one at Vevor, from the factory or the distribution team, bothered to verify that the unit that they were shipping to me would actually work. Their QC function is non-existent.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
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Howard Howard
two year service life
purchased 2 units and they worked well initially looks like the service life of the solar panels is just over 2 years as both units have had their solar panels fail after 2 years - purchased and installed over two different years replacing the solar panel is not something I was expecting but it has now happened twice
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gianni Frigerio Gianni Frigerio
Mr
50 W
Mr 1 Mr 1
Il prodotto è stato installato ma non funziona ed il servizio tecnico a distanza di 1 mese non ha ancora risolto il problema. Tra l'altro il tutto è stato installato da professionisti (lattoniere ed elettricista) ma purtoppo non funziona ed anche dopo tutte le verifiche richieste per scongiurare un errato collegamento non ho ancora una proposta di sostituzione parziale o globale. Veramente pessima esperienza. Il prodotto si vede che è piuttosto economico, ma non abbiamo pensato ad un test a terra per verificarne il funzionamento altrimenti non avrei forato il tetto coibentato.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
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al*** al***
traduction
40 W
Bonjour je vous demande la traduction en français pour l'achat de cet extracteur. loi Toubon numéro 94-665du 4.08.1994.Cordialement
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Kler Kler
Mr
I bought this in 2022, and it worked well for about three years. This year, I noticed I don't hear the usual humming noise that lets me know it's running. In fact, I don't hear anything at all. I went up on the roof to check, and it's completely dead—even trying the remote did nothing. Next time, I will spend a bit more to buy better quality so I don't have to go through this hassle again.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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lerman lerman
livraison
40 W
Livraison GLS minable ; pas d'appel ni de message pour prévoir la livraison, livreur haïssable et grossier, un des colis enfoncé Pour le matériel, pas encore déballé, et non installé
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Shawn Shawn
Homeowner
Not really impressed with this, the metal work and housing is very thin and flimsy, I can't see it lastly through an Atlantic Canada winter
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.ca/pages/contact-us
Übersetzung der Rezension in Deutsch
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