Bewertungen für VEVOR Schubladenführung mit Vollauszug, 1 Paar Teleskopschienen Vollauszug, 1524 mm Schubladenschiene, 226,8 kg Tragfähigkeit, seitlich montierte Gleitschiene mit Kugellager & Einzelverriegelung

hernlu

gritty and late shipping

Anzahl der Verriegelungen: Einzelverriegelung Tragfähigkeit: 113.4 kg Länge: 91.4 cm Verifizierter Kauf

This one is more gritty than i hoped and shipping was 3 days late as usual. I wonder if there is a way to clean it and add dry lubricant.

0 Leute fanden das hilfreich

Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Übersetzung der Rezension in Deutsch

hernlu

shipping is always late

Anzahl der Verriegelungen: Einzelverriegelung Tragfähigkeit: 113.4 kg Länge: 76.2 cm Verifizierter Kauf

slide is a little gritty and shipping is always to late. 3 days difference than what the website says, so irritating.

0 Leute fanden das hilfreich

Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Übersetzung der Rezension in Deutsch

Jim

disgruntled

Anzahl der Verriegelungen: Einzelverriegelung Tragfähigkeit: 226.8 kg Länge: 152.4 cm Verifizierter Kauf

I have 3 drawers I built in the back of my truck. The other 2 drawer slides just like this one work perfectly. Solid and hold plenty of weight with ease. This set had a rod that disengages the lock that holds the drawer open not attached properly so after loading the drawer and going to close it, I pushed the lever and it was sliding so I continued pushing the drawer in and it slammed to a halt halfway in destroying the catch that locks it open. I just looked to see what the warranty is since they are brand new and apparently there is absolutely no warranty unless you purchase one at checkout. If not for having 0 warranty time (I would have assumed at least 30 days) I would have given them 5 stars as the other 2 sets work perfectly fine.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

Laurent

mauvaise description du produit

Anzahl der Verriegelungen: Doppelverriegelung Tragfähigkeit: 226.8 kg Länge: 132.1 cm Verifizierter Kauf

les glissières commandées sont données pour une longueur de 1321 mm mais celles-ci mesurent 1350 mm et de ce fait sont trop longues. Pour cette raison elles ne correspondent pas à mon besoin et je souhaite effectuer un retour avec remboursement. Malgré ma demande, le SAV ne donne aucune suite à celle-ci.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.

Übersetzung der Rezension in Deutsch

T . Vu

Very disappointed

Anzahl der Verriegelungen: Doppelverriegelung Tragfähigkeit: 226.8 kg Länge: 152.4 cm Verifizierter Kauf

Never buy from this company again. Received the order, one of the parts not locking to stay open as it should. Sent them a video showing the part not locking. They replied that I didn’t install it correctly so I mentioned to them again to watch the video again. It shows that the part is not working even it’s not install yet. Back and forth they continue to say that I didn’t installed it correctly. Gave up. I JUST GOT SCAMMED.

2 Leute fanden das hilfreich

Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

Übersetzung der Rezension in Deutsch

Felício Filipe Esteves

0

Anzahl der Verriegelungen: Doppelverriegelung Tragfähigkeit: 226.8 kg Länge: 152.4 cm Verifizierter Kauf

Fiz a encomenda e paguei, mas nunca as recebi.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.

Übersetzung der Rezension in Deutsch

Jean-Francois Duval

Customer

Anzahl der Verriegelungen: Doppelverriegelung Tragfähigkeit: 226.8 kg Länge: 142.2 cm Verifizierter Kauf

DOA

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

Übersetzung der Rezension in Deutsch

Vicente

No llegó

Anzahl der Verriegelungen: Einzelverriegelung Tragfähigkeit: 113.4 kg Länge: 61 cm Verifizierter Kauf

Nunca llego. Supuestamente estaba en mi ciudad a la espera de que lo pusieran en reparto. Se cambio el estado del envio a devuelto como si yo lo hubiera rechazado. Llame a la empresa de reparto y me dijo que nunca llego a mi ciudad. Me gustaria saber como reclamar.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.

Übersetzung der Rezension in Deutsch

stax

mr

Anzahl der Verriegelungen: Einzelverriegelung Tragfähigkeit: 113.4 kg Länge: 152.4 cm Verifizierter Kauf

utter shit

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

Übersetzung der Rezension in Deutsch

Donald Bowling

Drawer slides.

Anzahl der Verriegelungen: Doppelverriegelung Tragfähigkeit: 226.8 kg Länge: 45.7 cm Verifizierter Kauf

I received the wrong product. I ordered 3- 18" 500lbs slides but received traffic posts.

0 Leute fanden das hilfreich

Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

Übersetzung der Rezension in Deutsch

Kundenbewertungen für VEVOR Schubladenführung mit Vollauszug, 1 Paar Teleskopschienen Vollauszug, 1524 mm Schubladenschiene, 226,8 kg Tragfähigkeit, seitlich montierte Gleitschiene mit Kugellager & Einzelverriegelung

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