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VEVOR Rasenkehrmaschine 66 cm Kehrbreite, Kehrmaschine mit 198 L Fangkorb & Verstellbarer Bürstenhöhe, Laubsammler, Laubkehrmaschine, Laubkehrer mit Gummirädern für Laub- & Grasentfernung

Kundenbewertungen für VEVOR Rasenkehrmaschine 66 cm Kehrbreite, Kehrmaschine mit 198 L Fangkorb & Verstellbarer Bürstenhöhe, Laubsammler, Laubkehrmaschine, Laubkehrer mit Gummirädern für Laub- & Grasentfernung

66 cm (V-förmige Bürste)

Kundenbewertungen

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1372 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
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jk jk
no good
66 cm
the bristles are way to stiff to make functional use on multiple terrains, either a better torquing mechanism for the drum and or softer bristles / better bristle angle . i found constantly getting jammed at the slightest change in elevation
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Jaclyn Jaclyn
Customer
66 cm
Not super impressed with our Vevor Push Lawn Sweeper. Not sure if we received a defective one, but it was barely picking up leaves. I tried lowering it and the it wouldn't push. It was like it was catching on the ground. Not sure if we got a bad one. It was very frustrating and I wouldn't purchase it again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
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messecat messecat
Not for a medium to large lot
66 cm
The sweeper works at picking up loose leaves so that is one good thing. Unfortunately, after that it really doesn't do enough to merritt purchasing it, not for me anyway. I have a larger lot and the net that holds the leaves only holds a small amount before it starts to putting them back in the yard so you have go over it again and again! You get one pass and have to empty out the net. If your leaves are wet or damp, you can adjust it lower but at that setting it starts to drag and is Very hard to push! I would not recommend!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Deborah Bass Deborah Bass
Does not work on all grasses
66 cm
I bought the metal version of the leaf sweeper. Sadly, it does not work on zosia grass. The wheels won't roll through the grass. It rolls perfectly on the concrete driveway, but gags on the grass. And, yes, I've adjusted the height multiple times. A complete waste of over $125.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
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WMoorr WMoorr
Doesn't put leaves in basket, poor customer service
53,5 cm
Contacted Vevor 48 hours ago and no response. Still waiting.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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Sk Sk
hard to push - does not pick up on first pass
66 cm
This thing works and pick up leaves and grass BUT--- hard to push! ...unless pushing on paved road or artificial grass maybe... any grass taller then 1 1/2" takes much effort to push. The wheels spin the brush which is basically fan style... so it does not pick up the leaves on first pass... two passes at best. Basket fills up quick also... but i guess depends. So yeah not sure about this item! I will give it another shot but at 120$ i may be looking for another option.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Rebecca Kelly Rebecca Kelly
Lawn sweeper
66 cm
Lawn sweeper did not come with correct size bolts and strap ripped on one side. Only used few times
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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B B
Mr
66 cm
Mr 1 Mr 1
This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Übersetzung der Rezension in Deutsch
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Austin Austin
Worked well for about 5 minutes
66 cm
Worked well for about 5 minutes 1
Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.
5 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
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Ben Ben
Vevor Push Lawn Sweeper 26 inch
66 cm
Vevor Push Lawn Sweeper 26 inch 1
The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.
2 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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