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VEVOR Rasenkehrmaschine 66 cm Kehrbreite, Kehrmaschine mit 198 L Fangkorb & Verstellbarer Bürstenhöhe, Laubsammler, Laubkehrmaschine, Laubkehrer mit Gummirädern für Laub- & Grasentfernung

Kundenbewertungen für VEVOR Rasenkehrmaschine 66 cm Kehrbreite, Kehrmaschine mit 198 L Fangkorb & Verstellbarer Bürstenhöhe, Laubsammler, Laubkehrmaschine, Laubkehrer mit Gummirädern für Laub- & Grasentfernung

66 cm (V-förmige Bürste)

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bward3067 bward3067
Not very timely to resolve
53,5 cm
Purchased and recieved. Opened box and saw small round piece of plastic lying inside the box. As putting together found the small piece of plastic to be the peg that at bottom of handle slides on under the nut.. The box was not damaged so had to be done during packing. Notify company through online operator. They will get back to you in 24-48 hrs. Get back to you asking about packaging to figure out how it happened ask for replacemnt brush/sweeper lower unit and they will get back to you in 24 to 48 hrs. Sent them photos both communications. Now to try and get refund..
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jo*** Jo***
do NOT buy! poor quality
53,5 cm
Do NOT buy!! If I could give "0" stars I would but this is the lowest rating allowed. This is made of poor quality plastic. It is flimsy to use and feels cheap. Also, I requested a refund and they ask video and pictures even though I literally have only had this product less than 24 hours.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Übersetzung der Rezension in Deutsch
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Holly Bishoo Holly Bishoo
Ms.
53,5 cm
Did not work at all on my lawn. Maybe if the parts were metal and not plastic. Installation was easy. Price point was good. I just believe there could be better materials used.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
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Alice Alice
Disappointed
76 cm
I will never purchase anything directly from Vevor again. I would advise you to purchase through a third party so that you can return it for a full refund if you aren't happy. The lawn sweep didn't perform as expected, and after spending hours trying to return it and get a refund, they offered me $58.00, knowing I wouldn't take it, and thus not having to deal with the return. I would 10/10 NOT recommend them or their products to anyone
7 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Reanna Yaklin Reanna Yaklin
Vevor Sweeper
76 cm
This product broke on the FIRST try. No bs, I was looking to use this for commercial use for my lawn care business and it broke on the 1st use.
4 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Mike Mike
Interesting
66 cm (V-förmige Bürste)
I will need to practice with this to understand the correct settings for my yard. I does pick up a bunch of debris but it also shoots a lot away. Going over the same area multiple times seems no better than raking. My issue was raking was cause shoulder issues so I thought this may help. However pushing this multiple times strains my back. The price seems extremely high for the design and structure of the product. It's a nice unit I just think for having to build at home the price should be half as much. Finally Vevor shipping is extremely slow. The item sits at the warehouse with label on it for days before being released. I could have drove there and picked it up faster.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Übersetzung der Rezension in Deutsch
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GerryMcMurray GerryMcMurray
Didn't work for me
66 cm (V-förmige Bürste)
I can see how it would work well for leaves or grass clippings. I needed it to work for long leaf pine needles and it didn't do well. The brushes would get plugged withe needles and wouldn't pick any more up.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
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B B
May be good for short grass
66 cm (V-förmige Bürste)
Pretty disappointed with the entire order. They use on trac to ship there items. Good luck with that. This definitely picks up grass but apparently your grass needs to be pretty short. My grass was 3” after I mowed it. I had the sweeper at the highest level and it was tough to push through the grass. I have an area where the grass is cut lower for a golf area and it’s much easier at that lever. Unfortunately I need the grass picked up in the main lawn. Didn’t work out for me.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Frank Frank
Not really picking up the leaves
66 cm (V-förmige Bürste)
It’s really not picking up the leaves on the first, second, third, fourth, fifth time I rolled over the leaves. I gave it 2 stars because it maybe do good picking up grass after cutting. I paid $135 for the 26 inch. I’m better off picking up the leaves like grandma taught me. 35 year old man, Im still young to do manual labor maybe if I get a little older I’ll revisit this machine. Until then I’m sending back for a refund. I only took two pictures. It’s just showing how many leaves it left behind after like the 10th time going over the pile.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
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Terry Terry
Homeowner
66 cm (V-förmige Bürste)
Doesn't take very much before it's very heavy to push. Doesn't pick up as easily as advertised, takes several sweeps.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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