Kundenbewertungen für VEVOR Pizzaofen Outdoor 12 Zoll Pellet-Pizzaofen, tragbarer Pizzaofen mit eingebautem Thermometer & holzbefeuerter & Pizzastein & Schaufel & Tragetasche Pizzamaker aus Edelstahl, für Garten Camping

I purchased the VEVOR 16" a few weeks ago and so far I have not been able for it to get to a adequate temperature to cook.The gas volume knob does not allow for a higher gas level. The flame is so weak and it's taking over an hour to reach a temperature that hardly melts cheese. I've contacted customer service over a week ago and they have yet to respond even after getting an auto reply saying i'll get a reply within 48 hours. VEVOR customer service is as poor as their product. I've paid over €200 for the pizza oven and I can not use it. My only option is to go down the legal route. I have a You- tube channel I will be posting my review shortly if no response from VEVOR customer service. ______ This is my second part of this review 05-08-2026. To this date I still not heard back from VEVOR customer service. It's been three weeks and all i get is an automated reply saying someone will get back to me within 24 hours. I have spent over €200 on the VEVOR 16" pizza oven and it DOES NOT WORK. VEVOR CUSTOMER SERVICE, PLEASE CONTACT ME ! __ Review part 3. It's been five week since I contacted VEVOR and I still have not heard from them. My second part of this review I had an email saying again someone will be in contact within 24 hours, it's been another week and no contact by VEVOR'S customer service. VEVOR YOU HAVE ZERO AFTER SALES. WHEN WILL YOU SORT MY ISSUE OUT ???? I have emailed VEVOR customer service with a formal written complaint on the 10-08-2026

First of all, the product came with screws missing and the plate inside was all broken. Second of all and the reason I’m going to sue this company is because the oven caught on fire ! It’s really really bad

Het product is stuk aangekomen. De motor werkt niet. Had beter de goedkoopste versie zonder motor gekocht. Wat een teleurstelling.

Motor war defekt habe die defekten Lötstellen repariert Der Service war nicht gut . Habe immer nocht nichts von meinem Retoure Antrag gehört den ich gestellt habe

Brand new already showing rust marks on black top part . There are 2 iginators in back only right one works and unit takes 20 mins to 600 degrees does not get 700 9r 800 as others have pointed out front is wide open heat escapes right out. Very disappointed.

Prodotto mai arrivato a destinazione per un errore di trascrizione di indirizzo da parte di vevor e una pessima gestione della questione da parte del servizio clienti, facendo scadere la giacenza del pacco senza mai provare in alcun modo a modificare l’indirizzo da loro sbagliato. Quantomeno, dopo aver richiesto più volte il rimborso totale, sono stato accontentato. Pessima esperienza!

I like it, but the rotation broke almost right away. I'm not sure. I just received it and put brand new batteries in it. It worked for a bit the it got stuck

We were excited to use this for the first time and the igniter does not work , pretty disappointing

Item arrived not working properly. Contacted customer support. The entire process to get a full refund and return the item was a huge hassle. Took days to receive replys. Vevor wanted to do partial refund. Do NOT accept partial refund. I will never buy vevor product due to difficult and slow customer service during return process.

Impossible to keep temrature. Tryed different pellets and coal. Temprature dropps to under 100 after oppening door and needs ages to come up to 400+ Stone gets cold instantly. Stay away from this product!!