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VEVOR mechanisches schlüsselloses Türschloss mit einseitiger Tastatur (14 Tasten), schlüsselloses Türschloss mit Griff & Schlüsseln, eingebautes Codeschloss für Haus Büro Außenzaun Hof Silber

Kundenbewertungen für VEVOR mechanisches schlüsselloses Türschloss mit einseitiger Tastatur (14 Tasten), schlüsselloses Türschloss mit Griff & Schlüsseln, eingebautes Codeschloss für Haus Büro Außenzaun Hof Silber

Einseitiges Tastenfeld Silber + Schwarz Hebelgriff + Mit Schlüssel

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174 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Mike Lapenna Mike Lapenna
Good lock with one design flaw
Einseitiges Tastenfeld Silber Drehknaufgriff + Aufputzmontage
I had a lot of hope for this lock since it had all the features I wanted. Unfortunately there is a design flaw that ultimately led me to return the product. The hole (on the back) where you turn the lock handle direction is small and if you use a common screwdriver bit it damages the ridges used by the flat bar. I cannot find such narrow bit that would work. This seems like a specialized tool that vevor should provide, or redesign the hole. More troubling though is the endless back and forth with the support team who promised me that 'engineering' would research and get back to me. Twice I had to contact support to find out a status. 'Engineering' never provided any response. Support didn't want to provide me a refund. Eventually I just sent the product back and asked my bank to refund me on my credit card. Cost me $20 to send it back since it was a bit heavy. Vevor did not reimburse. Sorry, this is way too much trouble for me to with this merchant in the future.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Konstantin Konstantin
Installation is the pain
Einseitiges Tastenfeld Schwarz Hebelgriff + Einsteckmontage
Wasted 2 hours on installing this thing. Definitely need to make installation user friendly. Very outdated approach to the mechanics, it’s 2025.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Colin Colin
Good but not great
Einseitiges Tastenfeld Schwarz Drehknaufgriff + Aufputzmontage
Installation is not easy because of the flat bar for actuating the lock. The instructions are sorely lacking in this regard. One end of the bar has two "dimples" which must go into the combination side of the lock. There are 2 different lengths provide. I found that neither one worked for a 3.5" install and the longer one had to be cut. I cut it too short and did not have a working one because I inserted it the wrong way around. I ordered a replacement unit rather than try to get the part from tech support. Good thing I did too because the original one would not stay open fully, but "rebounded" about .5 inch not allowing the gate to close fully. However once I replaced the combo side3 of the lock with the new unit, it worked. I also rebuild my gate with 2x6s laid with the 1.5" side to mount the lock so that was room for the mechanism without having to add a block.
3 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Scott Scott
Mr
Einseitiges Tastenfeld Silber + Schwarz Hebelgriff + Mit Schlüssel
Mr 1
Overall, this is a very nice lock time. Will tell if it stands up to repetitive use. I’m giving it a one star because mine is pretty damaged during shipping and looks bad. The install was fairly simple and the instructions were decently written and easy to follow.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Pamela Wilson Pamela Wilson
Mrs
Geölte Bronze Zuggriff Beidseitiges Ziffern-Tastenfeld
My husband has dementia and wanders so I needed a way to lock the door from the inside that had a code, not a key. This lock worked well at first, although the placement of the handle makes it difficult to put in the code and open. It is vertical, in front of the key pad making it difficult to use. It worked well for about a month. One night I went to open it and one of the keys was jammed and I could not unlock it. I tried everything I could but finally had to remove the lock completely, which left a hole in the door. I spend the next 3 hours trying to install another lock. I don't usually give bad reviews. I grew up with the "if you can't say something nice, don't say anything at all" motto, but I think a lock than fails is dangerous. I thought a mechanical lock would be safer than electronic, but not this time. Sorry to be so negative.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Phil Phil
mr
Beidseitiges Tastenfeld Schwarz
Purchased these a little over 12 months ago, coatings coming off, one handle has fallen off rendering them unusable, these i installed on front exterior gate as security, unfortunate as would do the job if bit more robust and lasted longer for the price
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Angela de Weger Angela de Weger
Broke within a few months
Einseitiges Tastenfeld Silber Drehknaufgriff + Aufputzmontage
This lock broke within a few months. The challenge then became how to remove it. This can only be done from the inside. I had the lock on a door that is at a height with no other access. I had to climb across a very narrow ledge to break into a window. Not a great design, and quite cheaply made.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Mickey Mickey
None
Einseitiges Tastenfeld Silber Hebelgriff + Aufputzmontage
The lock is SILVER color. The plate supplied on which it is mounted on the door is BLACK. When installed it looks very ugly. The buyer at VEVOR should be cognizant of this and make sure the manufacturer supplies a matching color plate. I took photos and wanted to upload these but that does not seem to work also. OVERALL - a not very happy experience
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Forkiechick Forkiechick
Mrs
Beidseitiges Tastenfeld Schwarz
Not recommended , I purchased 2 of these gate locks 1 of which the numbers have no resistance already making it so the gate is permanently locked
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
claudia claudia
Owner
Einseitiges Tastenfeld Schwarz Hebelgriff + Einsteckmontage
The lock was damaged, so I'm going to return it
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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