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VEVOR Markise für Wohnmobile elektrische wasserdichte Modulmarkise Seitenmarkise (4590 mm) mit Aluminiumlegierungsrahmen, schwarze Außenmarkise mit Farbverlauf, Sonnenschutz für Camping

Kundenbewertungen für VEVOR Markise für Wohnmobile elektrische wasserdichte Modulmarkise Seitenmarkise (4590 mm) mit Aluminiumlegierungsrahmen, schwarze Außenmarkise mit Farbverlauf, Sonnenschutz für Camping

15 ft

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16 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
pe*** pe***
Poor customer service
I paid for two of these and only received one
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Tedi Cvitkovic Tedi Cvitkovic
Terrible installation directions and won't angle for water run off.
Directions for installation are NON-EXISTENT! Just pics and common sense things but no dimensions or details on how high above the roller the awning should be attached to the RV and where to drill holes. You literally have to fully build it on the ground before assembly to fidure where the holes are supposed to be. So stupid!.Better get ready to do ALOT of googling to figure out how to install this awning. Also, it doesn't angle to let water run off so it puddles up and holds water until you get a major waterfall. In & out function works fine, but bad directions and not being able to angle for water run off is terrible. if you pull down on the arm, it just brings the canopy in closer but doesn't allow you to lower it for water. Terrible design
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Me*** Me***
DON’T SHIP PRODUCT KNOWN TO BE DEFECTIVE VEVOR!
16 ft
The awning kit was missing part #’s 17, 18 and 19 - screw bags a, b and c. There is no hardware so we can’t have the awning installed. Box is at the contractors waiting to receive the missing parts but now VEVOR is demanding we prove the parts are missing. Excuse me? How do I prove a negative? I expected better from Vevor customer service. The contractor disposed of the shipping box so of course, despite my purchase from Vevor directly, which they shipped, they claim they need photos of their shipping label in order to assist. As they printed the shipping label, they have a copy on file. WHAT A SCAM! $1,000 down the drain, and a forced fraud claim with the credit card company. BEWARE VEVOR PURCHASES WITHOUT FORCED INSURANCE! Buy our insurance or receive defective product? Is that Vevor’s new customer service policy? Oh wait, I did purchase the coercive shipping insurance!
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Brad Ekdahl Brad Ekdahl
Mr.
Assembly instructions were horrible. Found some pinholes in the fabric after installation, addressed problem quickly, and sent a replacement. Still had to pay someone 400 for installation of the new fabric
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Snowman Snowman
Buyer
20 ft
Buyer 1
Everything was fantastic until we had the awning up and extended. Then we noticed two 3 inch slits in the fabric. I have already contacted customer service. If I hear anything back, I will update my review.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ron Ron
Terrible customer service
20 ft
Received item and was damaged and missing parts..A month and still no resolve..Had high hopes for this company especially since i buy so many products.I see a chargeback in order.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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