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VEVOR Luft Dieselheizung Standheizung 12 V 5 kW, Luftheizung Air Diesel Diesel Standheizung Lufterhitzer, 0,12–0,52 L/Std. Dieselheizung mit LCD-Display & Fernbedienung Air Diesel Heizung

Kundenbewertungen für VEVOR Luft Dieselheizung Standheizung 12 V 5 kW, Luftheizung Air Diesel Diesel Standheizung Lufterhitzer, 0,12–0,52 L/Std. Dieselheizung mit LCD-Display & Fernbedienung Air Diesel Heizung

Vertikaler Typ Nein 5 kW – Orange

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Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Adam Adam
Parts Missing
Geteilter Typ NEIN 8KW – Orange
My diesel heater came with parts missing to connect the fuel tank up, customer service are useless and i have to send endless videos to undergo "technical diagnosis" There shouldn't be anything technical just send the parts and stop messing me about so i can set the heater up!!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jacob vanness Jacob vanness
Dead on arrival
Horizontaler Typ NEIN 8KW – Orange
I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Kelly maccoy Kelly maccoy
Heater
I can’t give a review or rating as it doesn’t work! Wait a long time for replacement!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
arinmst arinmst
disappointing
Vertikaler Typ NEIN 8KW – Schwarz
It was installed in an annex room. From here we had an outside connection for the exhaust pipe. From this annex we made an entrance to the main room for the hot air. CO2 increased above 1500 ppm.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
MASSIMO MASSIMO
Oggetto riscaldamento
Horizontaler Typ NEIN 8KW-Rot
Attenzione a come si ordina ,in caso di problemi è molto difficile fare il reso
0 Leute fanden das hilfreich
Antwort des Kundenservice: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
Siehe Original
Bruno Casarsa Bruno Casarsa
Riscaldamento
Vertikaler Typ NEIN 8KW – Schwarz
Pessimo prodotto. Rumorosissimo fuma. Assolutamente da sconsigliare. Impossibile contattare servizio assistenza che quando risponde (tramite mail) risponde con risposte a caso. Di fatto sono 10 giorni che cerco di avere il reso ma sbatto contro un muro di gomma. Delusissimo.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Grazie per il tuo feedback. Ci dispiace molto per le difficoltà che hai riscontrato con il prodotto. Abbiamo creato un ticket per aiutarti a risolvere questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Controlla tempestivamente la tua casella di posta per ricevere i nostri messaggi.
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
Siehe Original
John John
Does not work
Vertikaler Typ JA 8KW – Orange
Five hours trying every troubleshooting advice in existence, a run to the store for diesel and fuel, a 12v adapter, and this poorly made "heater" does not work.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Andy Andy
Junk & shocking customer service
Vertikaler Typ NEIN 8KW – Orange
So I bought one of these on 26th October and it arrived a couple of days later. Got all set up as per the instruction and... Nothing. E8 error, combustion failure. I had a look under the cover and it was apparent the fuel pump was faulty and barely providing any fuel to the burner. I recorded a video and sent it to Vevor, who replied with an instructional video of how to prime the fuel line and do a dry burn, which they recommended I do 5 or so times. I did this and to absolutely no surprise the fuel pump couldn't prime the line and I now also had E10 errors. Magical. Back on to Vevor support (who are in China so you only get 1 reply per day...) who offered to send out a replacement fuel pump to arrive in 10-15 days. It was quite mild at the time so I thought go for it, I'll survive. A week later winter hit the UK and I couldn't wait any longer - I let Vevor know I would like to return the COMPLETELY USELESS heater. Overnight reply came back, ”very sorry no problem we'll send you a return label. Or would you like £25 refunded and you can keep the heater?" No. Please send a return label Next day's reply,"how about £50 and you keep the heater" No. Please send a return label. Now 5 days after requesting a return, "we have 2 options for you, we can send a replacement heater or we can refund you £50". No. Please send a return label or I will initiate a charge back for the heater as it does not work. Next day, a refund was processed. And I have to dispose of a faulty heater. Avoid.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Cueff Cueff
Bas de gamme
Je ne vais pas aller par quatre chemin. Chauffage de mettre, fonctionnel 2 mois, je ne m’en suis pas servi de l’été, il redémarre en octobre et fonctionne 2 fois avant de rendre l’âme ! Bougie, controleur Écu, panneau de contrôle et pompe à gazole changer rien n’y fais… Il me souffle toujours de l’air froid ! À fuir !!!!! Prenez un poêle à bois ou un VRAI chauffage diesel ! Au risque de perdre 100€ pour une expérience très éphémère…
0 Leute fanden das hilfreich
Antwort des Kundenservice: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
Jerry Hawley Jerry Hawley
Mechanic
I bought the heater the fuel pump doesn't work I have to buy another pump at my expense I am not very happy about doing this. I expected to use it right away but this is not the case
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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