Kundenbewertungen für VEVOR kommerzielle Eismaschine (63,5 kg/Tag) Eisbereiter mit 14,97 kg Speicherkapazität, 45 Eiswürfel in 15 Minuten, LED-Digitalanzeige, freistehend, selbstreinigend, für Bar Büro Restaurant

I am wondering if this is under warranty I bought it September of this year and it appears that the motor pump quit working

BROKE after 6 months and again 11 months in!!! Poor quality and impossible to fix, this is my 2nd machine purchased from VEVOR!! Low quality and hard to get customer support.

Disappointed in the performance and ice quality. Poor overall design. Ice has no room to free fall to break into cubes. Constantly need to break ice apart with scoop. Scoop hook is too low and causes scoop to fall off into the bin. No room for scoop to hang. Calling Vevor to return.

5 months into operation and the thing has stopped working. I bought the 3-year protection plan and have submitted a claim. We will see how Vevor does on it. 1st time I have tried to use a protection plan on Vevor.

Mașina nu separă cuburile de gheață, le aruncă în cuva, însă nu sunt separate. În rest, este ușor de folosit, face gheață destul de repede

We purchased this unit as a source for recreational ice - an occasional cooler filler, drinks and such. The machine hooked up easily and functioned as advertised for about 2 months. The water supply is filtered and the water source is domestic (from a municipal water company). Unfortunately, it simply stopped making ice. We unplugged it and will report the failure to Vevor. We have purchased several products and are happy with their performance.

We bought this for our food trailer and it does not appear to be damaged. Customer service has tried to walk us through the steps to use it but all in all, it has never made a cube of ice and just shoots water out in the floor. I'm working to get a refund but at this point it is a very expense piece of garbage.

purchased in April 2025 and unit stop working april 2026. compressor making loud noise, not cold at all, unit tripped after 20-30 minutes running. Called HVAC tech to service but they do not carry the parts this unit use. Contacted Vevor and try to see the issue but just wasting time. my restaurant need reliable ice maker. Not recommend at all !!! save your time and money.

Didn’t work from day 1. Never got help to fix it or get replaced or get refund. Vevor expects buyer to be professional technician, ask s to send complicated videos and troubleshooting on equipment.

Es una pena que llevo mas de dos meses esperando tener respuesta favorable sobre mi reembolso del articulo ya que JAMAS funcionó. No conforme con eso, eh solicitado ayuda y solo me resolvieron enviarme una pieza que a decir del asesor llegaría en aprox 12 días a lo cual ya ha pasado mas de un mes y aun no se mueve del punto inicial. Me cerraron los tickets de seguimiento y ahora es mas difícil comunicarme con el equipo de postventa. Sin duda no volvería a comprar ni de chiste equipos aquí y aunque entiendo que el equipo que adquirí no es muy caro, por lo menos esperaba que fuera funcional.