VEVOR kommerzieller Frozen Drink Maker, 15 L x 2 Slush-Maschine mit zwei Tanks, 120 Tassen Margarita-Smoothie-Maschine aus Edelstahl, Slush-Maker für Zuhause Partys Restaurants Cafés Bars

Kundenbewertungen für VEVOR kommerzieller Frozen Drink Maker, 15 L x 2 Slush-Maschine mit zwei Tanks, 120 Tassen Margarita-Smoothie-Maschine aus Edelstahl, Slush-Maker für Zuhause Partys Restaurants Cafés Bars

Anzahl der Zylinder: Doppelzylinder Kapazität: 2 x 15 L

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Kundenbewertungen

3 Aus 5

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175 Bewertungen

Alle Rezensionen übersetzen in Deutsch

jigar

Gas station

Verifizierter Kauf

★☆☆☆☆ Not Happy With This Purchase I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it. When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project. If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither. I would not purchase this product again or recommend it to others.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.

Übersetzung der Rezension in Deutsch

Justin

Mr.

Verifizierter Kauf

I have had nothing but problems with this machine. The dispensing unit continues to leak to the point the drip tray overflows. The other I believe the back seal is continuously leaking. I have reached out to customer support/tech support on these issues with no resolution. I have been instructed to change and clean the seals with I have done several times. It has been leaking since we got it and has caused an enormous mess since we got it - our floors and cupboards are completely sticky with slushie mix- If we do not empty the drip tray every 1/2 hour with overflows and is a big mess. I have reached out about getting it replace but have not gotten a reposnse.

1 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

Übersetzung der Rezension in Deutsch

Stacy

Owner

Verifizierter Kauf

Received this product hasn't worked! Contact customer service, said they were going to be in touch and haven't heard from them. Very disappointing.

1 Leute fanden das hilfreich

Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

Übersetzung der Rezension in Deutsch

Ali

Granita 3x15L

Anzahl der Zylinder: Dreifachzylinder Kapazität: 3 x 15 L Verifizierter Kauf

A fuir ! Ce sont des escrocs. La garantie ne font pas . La machine acheté ,2 semaines après des problèmes. Aucune garantie .

0 Leute fanden das hilfreich

Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.

Übersetzung der Rezension in Deutsch

Mwafaq Abuwarda

Herr Dr.

Anzahl der Zylinder: Einzylinder Kapazität: 1 x 15 L Verifizierter Kauf

Leider nocht so kalt Mfg

0 Leute fanden das hilfreich

Antwort des Kundenservice: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.

Kabir

Purchased: 3*15L

Verifizierter Kauf

WE did not even get a month out of this machine, temp problems. support team, the WORST I have ever seen, not able to assist, just keeps repeating the same line. Asked for a refund and they have started ignoring the emails, HIGHLY recommend not buying this product or any product from this company.

1 Leute fanden das hilfreich

Antwort des Kundenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

Übersetzung der Rezension in Deutsch

Granitiera

Acquistata, mai arrivata

Anzahl der Zylinder: Einzylinder Kapazität: 1 x 15 L Verifizierter Kauf

Ho acquistato questo prodotto e non è mai arrivato. Mi hanno fatto il rimborso, su quello sono stati bravi. Ma a noi serviva questo macchinario per lavorare e non ci è mai arrivato

0 Leute fanden das hilfreich

Antwort des Kundenservice: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.

Übersetzung der Rezension in Deutsch

emily

Emily

Verifizierter Kauf

Vevor customer service makes this whole experience even WORSE but the machine does not hold its temperature

1 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Vinod patel

Owner

Verifizierter Kauf

Does not work rite do not but it trying to my best to work but I trying for weeks still not working

0 Leute fanden das hilfreich

Übersetzung der Rezension in Deutsch

sylvain

appareil granité

Anzahl der Zylinder: Dreifachzylinder Kapazität: 3 x 15 L Verifizierter Kauf

pour les granités appareil de 12 L et non 15 L comme affiché en respectant les mesures maxi

0 Leute fanden das hilfreich

Antwort des Kundenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

Übersetzung der Rezension in Deutsch

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Kundenbewertungen für VEVOR kommerzieller Frozen Drink Maker, 15 L x 2 Slush-Maschine mit zwei Tanks, 120 Tassen Margarita-Smoothie-Maschine aus Edelstahl, Slush-Maker für Zuhause Partys Restaurants Cafés Bars

Kundenbewertungen

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