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VEVOR kommerzielle Filterkaffeemaschine für 12 Tassen Kaffeemaschine mit 3 Glaskaraffen & 3 Warmhalteplatten, Übergieß-Kaffeemaschine aus Edelstahl für Restaurant Büro Café

Kundenbewertungen für VEVOR kommerzielle Filterkaffeemaschine für 12 Tassen Kaffeemaschine mit 3 Glaskaraffen & 3 Warmhalteplatten, Übergieß-Kaffeemaschine aus Edelstahl für Restaurant Büro Café

3 Warmhaltezonen Mit Warmwasser

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Alle Rezensionen übersetzen in Deutsch
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Chandra Chandra
Shukla
We recently ordered 12 cup commercial coffee brewer from Vevor, we received it within 3-4 days and installation was not hard, eventhough they could have given proper installation instructions. Most disappointing part is that the machine started leaking from top & from the side. I have tried contacting customer support by submitting pictures & videos of the water leak. Initially, they informed us that they will revert in 48 hours & even after 48 hours they again responded that they are still investigating the matter & will revert in next 48 hours. So they are buying unnecessary time to respond but so far no resolution. This is pathetic. Im loosing business because of this coffee machine since I removed my old machines after arrival of this one & this is not working. I would suggest to avoid this
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Xavier Xavier
CEO
Works as intended. Have only been using it for a few weeks so not sure about quality. I will update in a few months.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Erin L Erin L
Owner
Takes a long time to heat the water when initially plugged in, but it works fine. The two brew sizes offered on the machine are 6 or 12 Cups, but the included coffee pots only have an 8 Cup capacity???
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Michael Sullivan Michael Sullivan
Chef/Owner food trucks
Chef/Owner food trucks 1 Chef/Owner food trucks 1
Table came damaged, corner of table crushed. Box didnt appear to be damaged. I've been in food industry for over 27yrs amd k ow alittle bit abiut S.S. tables. This table is about 28 gauge S.S. (somewhat thin metal) and doesnt have NSF sticker on it so not sure if it will pass Health Dept standards. Seems good for home use for people wanting S.S. looking table. Will see how this plays out, already sent message amd pics to Vevor.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Paul Paul
Broke after only a few hours
3 Warmhaltezonen Mit Warmwasser
No replacement offered, buttons started breaking and then water started pouring out of the boiler into the electrics. Still trying to get a refund/ replacment and finding it very difficult/.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Kurt Baade Kurt Baade
Purchaser
There is no way this coffee maker could be considered commercial. It is nothing more than a glorified Mr. coffee that you could buy at Walmart for 40 bucks. It took forever to make a half a pot of coffee. I returned promptly and have been fighting for my refund for five days now! Customer service responsiveness is horrible! You can only contact them via email and it takes a day or two for them to respond… Only telling you they will get an answer to you in 48 hours.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Johanna Johanna
NO WORKS
Bad purchase, it didn’t work, it doesn’t make coffee.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chris Chris
not interested.
this machine has been nothing but issue, I've had to fix a couple f things myself and again not working and it's less than 5 months old. Do not buy this item.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Kirk worden Kirk worden
Happy Mobile Catering
VEVOR sells garbage and does not stand behind there product I am still waiting for a ticket to be resolved of warmer waiting months now and then went to use coffee machine and leaking bad
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Larry Larry
owner
takes forever to make a pot, also so hot you can't drink without burning your mouth. would not recommend
1 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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