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VEVOR Kerzenherstellung Kit Kommerzieller Elektrischer Wachsschmelzer 10 L, 1100 W Wachsschmelzgerät Kerzenherstellungsmaschine, DIY Kerzen Selber Machen Set inkl. Dochte, Kerzengießtopf, Löffel

Kundenbewertungen für VEVOR Kerzenherstellung Kit Kommerzieller Elektrischer Wachsschmelzer 10 L, 1100 W Wachsschmelzgerät Kerzenherstellungsmaschine, DIY Kerzen Selber Machen Set inkl. Dochte, Kerzengießtopf, Löffel

10 L

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202 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
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Charmed Charmed
Désapointée
Le produit n'est pas du tout efficace... 1- La section robinet n'est pas chauffée, résultat le savon refroidi et bouche le robinet 2- La tuyauterie est située sur le côté et assez haute, résultat une grande partie n'atteint pas le robinet et donc c'est une perte ÉNORME de produit! Le tuyau menant au robinet devrait se situer au fond comme plusieurs autres modèles compétiteurs 3- Perte de produit importante qui rend l'appareil inutilisable et il ne sert pas du tout... Le seul point intéressant est la possibilité de régler la température de chauffage Je ne recommande pas du tout ce produit, je regette mon achat...
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble caused. To get further help, visit our "Contact Us" page online, in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will assist promptly. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Mary Mitchell Mary Mitchell
Damaged in shipping no satisfactory outcome
This item was damaged in shipping I asked for a replacement and they sent a refund instead to an account that has been closed which I have explained in more than 30 emails. Customer service for this company is horrendous and I don’t think anyone was an actual live person. Furthermore, I have to look for a different company to utilize for this product since this company refuses to call me or replace the item or put the refund an a different payment method due to original account being closed. I have already submitted photos of the damage as well.
0 Leute fanden das hilfreich
Elemam: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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JGunn JGunn
Candle Maker
Spout does not work. Do not buy this. Waste of your money and time.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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My My
Doesn't suit my need
Bought this melter for beeswax but need to crank up de heat all the time to avoid the stby to switch in. The wax become darker because of the heat in the costumer service makes it long and hard for a "easy return" policy. If you want to melt beewax, I suggest you to buy a different melter.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Inferior product and a company that doesn’t care Inferior product and a company that doesn’t care
DONT BUY THIS! The spout is NOT heated and clogs
Have never been able to get a drop of wax out of the spout if the spout was heated, it would be a good product however it is not so I had to pour it from the top slopping it all over because the spout is unusable. I contacted the company twice and they have not bothered to get back to me so they must know exactly what’s wrong with their product and they fail to stand behind it and they also just keep selling it. I am unable to upload a picture because they make that extremely difficult of course just like they do the return process
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Kirsten Kemper Kirsten Kemper
Horrible Customer Service
Item went to old address. Contacted customer service and got no help. Wound up ordering from someone else. Love the products but the customer service is horrible. They actually suggested i drive 11 hours to get to the old address and pick it up. Doubt I will use this website for items. Paid twice for this item and this is not the first time. I got a tshirt press that went bad and after many attempts to get some good customer service, I bought a different one. Not going to do this again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Michelle Michelle
I purchased
Bought in April 2025 and when received it had a defective spout. When I finally got them to understand what I was talking about they said they would send me a new spout would take a couple of months to receive. Ok it is now September the 1st 2025 and I have not received it yet! Cant even use the wax melter it is useless! I tried to get my money back and they will not return it
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Mathieu Mathieu
Very bad company to deal with
I bought a wax melter from them and the melter arrived completely destroyed . It was not vevor ‘s fault and they promptly offer to replace my damaged unit . Coupled days after I m being told that they don’t have it in stock so they offered me to refund my purchase which I agreed . Next day , I received a mail telling me to use a tool to fix my melter and they d refund me 20$ doing so which I refused ! Couple days later I received a refund confirmation of 56 $ which is half of the price paid . I had to threat them to make a complaint about them to the consumer protection if they would not refund me in full … it is really unprofessional to try to fuck people up … never I will buy from them again .. NEVER !
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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JL JL
Damaged item, poor resolution
Received the item with damage to the non stick coating, after sending images they offered to send a replacement pot only. 10 days later there is still no confirmation of the replacement being sent. Sent an enquiry asking when it would be sent, they replied they hadn't received the replacement and offered me a partial refund along with the suggestion I could try and source parts to fix it myself (fix non stick?!). I replied asking for a full replacement as the kit is still showing on their website (at a slightly higher price than what I paid), they replied with another offer of a higher partial refund, completely ignoring my request for a replacement. I replied again asking for a replacement or a full refund, they processed a full refund. Not sure why they wouldn't replace the item as it's still showing in stock on the website. Would not buy again from them.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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lisa80 lisa80
Leaking issue
I purchased this pot to melt candle wax. It worked fine for about two months, then it started to leak. The bolt that connect to the spout doesn't stay on tight which caused oil to leak out. Oil is also leaking out from the bottom in certain places. I hope I can return or get a replacement.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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