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VEVOR Einziehbare Verlängerungskabeltrommel, 19 m, 1600 W Hochleistungs-Einziehstromkabel mit 1 m Zuleitung, Überhitzungsschutz, PP-Hülle, 180° schwenkbare Halterung für Decken- oder Wandmontage

Kundenbewertungen für VEVOR Einziehbare Verlängerungskabeltrommel, 19 m, 1600 W Hochleistungs-Einziehstromkabel mit 1 m Zuleitung, Überhitzungsschutz, PP-Hülle, 180° schwenkbare Halterung für Decken- oder Wandmontage

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Tim Tim
Retractable extension cord reel
I ordered the 30 foot retractable extension cord reel, it’s nice and convenient, however the first time I used it, I use the full 30 feet and when I was retracting it I had problems with it going back in I had to force it back in. Kind of frustrating!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ralph Lofthouse Ralph Lofthouse
Mr
One of these came broken. I had to override the circuit breaker to make it function. I have tried to load a picture but that doesn't work. This really surprised me because your stuff has always been top notch.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Not really happy Not really happy
Not really happy
The product is fine, pricing not nearly as much of an insentive as it used to be. Shipping is absolutely deplorable! I'm talking, enough to make you think long and hard about throwing vevor to the wolves and paying a few dollars more for a company who actually cares about their product being delivered on time (or at all for that matter) They use the most useless shipping companies who either don't deliver the product, or drop the product at the edge of the road rather than actualy delivering (somewhat close) to the door, or some of your product is delivered, then several days later (once you've spent the time to make a claim- then they tell you to check with your all your neighbors, family, extended family, friends, pets, aunts/uncles, old friends, or perhaps a group of turtels that may have tought about looking at what was supposed to be your delivery.....) they might give a $hit... I mean- it's really, truly bad!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Gary Mulder Gary Mulder
Terrible design and poor quality
Terrible design and poor quality 1
Coupler leaked and now doesn’t work. Works fine on a non-vevor hose. Wheel grinds metal on metal.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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VEVOR Electric Grain Mill Grinder-WetAndDry VEVOR Electric Grain Mill Grinder-WetAndDry
VEVOR Electric Grain Mill Grinder-WetAndDry *** NO HELP ***
VEVOR Electric Grain Mill Grinder-WetAndDry *** NO HELP *** 1 VEVOR Electric Grain Mill Grinder-WetAndDry *** NO HELP *** 1
Stay way from this product, am in the process of sending it back. No Instruction-Absolutely no instruction, how to put them together....reached out to customer service......chat response....we have marked your message urgent, somebody will get back to you........nobody ever got back The dry stone broken in shipment---------reached out to customer service......chat response....we have marked your message urgent, somebody will get back to you........nobody ever got back............... Need item returned......just now reached out to customer service......chat response....we have forwarded message to the team, somebody will get back in 1-2 days....... Since the dry stone was broken I thought I would check out the wet stone, guess what, that's the wrong stone, its too big to fit into the compartment, guess they shipped the wrong stones.............I didnt even report this, because their customer support is a joke with no help what so ever, hence decided to return. STAY AWAY for your own sanity.....for those who already got this machine try the wet stone to make sure it fits / works Am attaching two pictures, the broken dry stone and the one that the compartment wont close with the wet stone as its too big.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Grumpy Grandpa Grumpy Grandpa
Nice Design but Faulty
I purchased the reel to place in the ceiling of my garage in my new home. I attached the base plate to a ceiling joist in the garage but it appeared to be a bit unstable so I added a couple of 3" screw to the base plate to insure that it would remain attached to the joist. After connecting the reel to the base plate and plugging it in to a 20 amp circuit, it worked for a bit and then triggered the breaker in the breaker box. It continues to do so after a few minutes requiring me to reset the breaker to use the reel. Very frustrating. There must be some sort of electrical fault in the reel as I have checked the 20 amp circuit to confirm that it was working properly. I like the design, but the reel is not working in a manner that gives me confidence.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Renaud Renaud
Breaker
Le breaker ne supporte pas plus de 10 amp, il est souvent declanché, avoir su, j’aurais acheté un 15 amp
0 Leute fanden das hilfreich
Antwort des Kundenservice: Cher client, nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Pour obtenir de l'aide, veuillez consulter notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Veuillez y soumettre un ticket pour tout problème non résolu ; notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
Übersetzung der Rezension in Deutsch
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Dell Dell
owner purchaser
Dang, the lighted three way plug burned out first time it was used. Wire seems large enough and rtetractable is good, but without lighted cord end you have to test it to make sure you have power
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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ItsMeSomeGuy ItsMeSomeGuy
When it works its great
I don't know if there is something wrong with mine or I just don't have the knack for it. I have it mounted to the ceiling of my garage, and it usually takes me a few attempts when pulling it out for it to "lock" in place and not just retract back. When it does retract it also sometimes does not retract the entire way and leaves "extra" hanging out the end.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have already created a ticket to follow up on this issue for you.
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Zoël Tanguay Zoël Tanguay
Enrouleur de tuyaux d'arrosage
Enrouleur de tuyaux d'arrosage 1
Enrouleur de rallonge électrique et l'enrouleur de tuyaux d'arrosage (3/8 - 100') très mauvaise qualité. N'a pas durer plus d'un an. Vevor voulais me donner $24,00 pour l'enrouleur de tuyaux d'arrosage et ne voulait pas garantir sont produit très déçu de cette expérience.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Salut! Nous sommes vraiment désolés d’apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client, et nous prenons vos commentaires au sérieux. Nous transmettrons immédiatement vos préoccupations à notre service clientèle et à nos équipes après-vente afin de les améliorer. De plus, nous avons remarqué que le problème que vous avez signalé a été résolu par e-mail. Nous sommes heureux que votre problème ait été résolu rapidement. Si vous avez d’autres questions, n’hésitez pas à nous contacter à nouveau. "
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