Kundenbewertungen für VEVOR Hunderollstuhl für Hinterbeine, Rollstuhl für Haustiere, Höhen-, Breiten- & Längenverstellbar, Hundewagen mit Stoßdämpfenden Rädern, für Verletzte & Behinderte Hunde von 15,88-21,77 kg

I ordered this wheelchair for my dog and it arrived defective. I contacted Vevor via chat and email however on chat do one replied for 6 hours and via email no one responded at all. I just need my refund, product never used due to the defect. Also they need a better way to assist a customer when something goes wrong because I have been contacting them 3 times in regards to this . Bottom line, I want my refund, bad customer service

Hard to get dog into. Needs buckets for harness. The back leg support sags too much. Needs to be more supportive. The frame and wheels are very sturdy though!

Llevo desde el día 23 de abril solicitando una devolución y no tengo respuesta a mi solicitud. Compré para mi mascota esta silla de ruedas, porque tiene problemas en las patas traseras, pero no se ajusta y quise de volverlo pero hasta el día de hoy no tengo ninguna respuesta. Estoy muy decepcionada y realmente no volveré a comprar nada más aquí.

It's broke I went ahead of few months I saw pictures back chatting with you all I'm hoping to hear back and get a new one mail to me at my address in Golden Colorado

Produit conforme à mes attentes

It's very fussy and hard to get the dog into, so for an injured dog who can't stand for long, it takes too long to get him into the apparatus.

Unless your dog is very old or is missing limbs or use of the limbs, this should not be used. During surgery recovery, this was purchased and my dog tipped several times. The back wheels should be able to steer as well to prevent tipping. It was also a pain to put all those straps around him in a comfortable manner, that will support their weight, while also allowing them to still pee. I would not recommend unless your dog is permanently disabled.

Instructions were good, easy to assemble, and adjust Once our Shepherd is harnessed in properly, she loves it, however… it takes two of us to get her in there, it is not consistent, the screws keep coming out and are too small, especially in winter when your hands are cold. It has been a very frustrating experience for us. The idea of the chair is brilliant, but it has not been by any stretch a joy to use. I would be hard pressed to recommend it to anyone as once it’s on her, it is not consistent with the time before and we are doing the same thing every time. The fabric piece that goes between her legs and supports her back end is very tight. When she urinates, it goes over the fabric between her legs and has to be washed every time The strap that goes over her shoulders toward the front. Is way too tight. The minute we loosen it, she loses support even with the tummy strap. We have considered returning it many times, but due to the necessity of it, we keep struggling with it. It has not been an easy process. A joy when it works, extremely frustrating to get to that point.!!

Terrible customer service, forget getting refund or any communication. They ignore you after getting your money.

Product to big. Bought 2cd smaller but my dog passed. Didn't get to use either one. Tried returning but it's so hard to return product. Chat but left on hold twice. I was emailed but I don't check email very often. I just gave up now I'm stuck with them. Out of 95.00. not buying anymore