Kundenbewertungen für VEVOR Hochdruckreinigerpumpe, 1-Zoll-Welle, horizontaler Triplex-Kolben, 4200 PSI, 4,2 GPM, Ersatz-Hochdruckreinigerpumpen-Set mit 5 Düsen, Ersatzpumpe bis zu 500 Stunden Dauerbetrieb, Austauschpumpe

The pump was very easy to unbox, and I was initially impressed with what arrived. Installation was straightforward—I removed the four bolts from the old pump, swapped it out, and the new pump fit perfectly and bolted right into place. Unfortunately, after starting it up, it only ran for about five minutes. It then lost pressure and began making a loud squealing noise. I believe something internally failed. I understand that defects can happen, and my first thought was simply to contact the company for a replacement. However, the customer service experience has been extremely frustrating. I have spent an unreasonable amount of time dealing with their bot system and have been unable to get a real person to respond or assist me with the issue. At this point, I am no longer interested in a replacement and am requesting a full refund. I will be purchasing a replacement pump elsewhere. Very disappointed with both the product failure and the lack of customer support. ⭐☆☆☆☆