Kundenbewertungen für VEVOR Hitzepresse, 15 x 15 Zoll, 5-in-1-Wärmeübertragungsmaschine mit 30-oz-Tumbler-Presse, 360° wegschwenkbares digitales T-Shirt-Pressen, Teflonbeschichtung, für T-Shirts/Tassen/Hüte/Teller, Schwarz+Blau

Pésimo servicio de atención al cliente, me enviaron un número de tcket desde el 24 de febrero y no he sido atendido, el equipo que me vendieron no tiene el adaptador para la plancha para gorras...

Compré la planchadora a mediados de diciembre del 2025 y por razones de viaje lo abrí en febrero del 2026. El problema es que la temperatura no sube. Llevo 3 días intentando que me den soporte técnico y nada. Es una vergüenza que no te puedan dar soporte técnico. Tengo pedidos de sublimación y no puedo realizarlo. Le doy una valoración de cero. Tener cuidado al comprar esta marca, soporte técnico NADA. Empieza con 17 grados y se queda en 18 grados. Lo probé con los otros accesorios y nada. Es una vergüenza que no te puedan dar un soporte técnico.

The heat press is advertised as 12”×15”. After opening and measuring it, the actual pressing area is approximately 16 mm shorter (around half an inch). Because of this, I’m unable to print my design at the advertised size and will need to either alter the design or purchase another heat press from a company that accurately advertises its dimensions. Utterly disappointing especially after having prints already made to fit the press.

Machine arrived broken due to bad transportation. Made a claim and only one repair piece was sent (bottom plastic), meaning machine does not work because other pieces were broken and still nor replaced. Machine cannot work because structure has vertical axel bended. Bad service, not happy.

I don’t like how it comes uneven, the product was ripped already. The instruction don’t make sense. It’s not like how the YouTube videos are. I’m very disappointed

This is a poor quality product. There are a lot of options, but it doesn't do anything well. It might be okay for the occasional heat press once a week or so, but anything more than that, and the design is just rubbish. It swings away, but the top plate doesn't lift up enough to clear the shirt before and after you press. If you set the lower plate low enough to have enough clearance, then you won't have the right pressure when you go to press. The only option is to keep readjusting the base or the top before and after every press. If you're doing one shirt, that might be okay, but if you're doing 20, you'll go mad. The build quality is garbage. Out of the box, my unit had a lower plate that is not level. It stays tilted no matter what you do. And now, about 3 months into owning it, the collar that holds the lower plate has cracked on the back, which means there is no pressure when I press, because the lower plate just bends down. I have contacted support, and been offered a replacement lower collar, but the poor design remains. It is a plastic part for a high stress part which I feel will fail again very soon. Add that to the fact that despite the machine being unusable for a week, the replacement part will be shipped after 10 days. At this point, I would be happy just returning this piece of garbage, and putting my money into a better product.

You have not delivered the heatpress . You took Kr.1,891.51 from me and not delivered. I feel cheated by you? A company like VEVOR will do such a criminal thing. Please I have written to you several times. I order twice and paid twice also. Please deliver both heatpress. My review is -00000000 Regards Sajida

This press came with out the listed wrench which is needed to remove the platen or to tighten the platen as it does come loose when using it. The wrench is listed in the list of item that should be included in the box. It was not. I have contacted them (Belfor is the agent that I have been in contact with) have been told that it does not come with the the press. I have tried to find a small enough wrench that can be used but it is too tight of a space to use regular tools in. The press works well, there is an annoying clicking sound when using it and having to tighten the bolt with my fingers is not the best thing as it does get HOT! Very disappointed!!

Esto no vale para nada la prensa para tazas es una porqueria,y todo lo demas tambien, comprar esto es tirar el dinero no pienso comprar mas nada en esta aplicacion, despues hablas con soporte y se rien de ti.

Leider kann ich keine positive Bewertung abgeben, da nach 4 Wochen Wartezeit nichts angekommen ist. Zwar wurde mit der Kaufpreis zurückerstattet, aber die Vorfreude wurde bitter entäuscht. Werde bei VEVOR nicht mehr bestellen !!!