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VEVOR Hitzepresse Transferpresse 30x38cm 2 in 1 Tumbler Presse T-Shirts Grün

Kundenbewertungen für VEVOR Hitzepresse Transferpresse 30x38cm 2 in 1 Tumbler Presse T-Shirts Grün

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Luisa Luisa
Disappointed
I am disappointed with the VEVOR heat press machine. Assembly was challenging due to unclear instructions, and the machine lacks sturdiness—it wobbles when I move the handle from side to side. Additionally, I had to partially disassemble it, as it wasn’t correctly assembled at the factory, and then figure out how to fit the remaining parts myself. I could not attach a picture because I couldn't get the picture smaller than 2MB and I took the pictures from my cell phone. Wasted money. This is why I buy from Amazon, it's easy and free returns.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team. Our team consists of highly trained professionals who are ready to address your concerns and provide you with the best possible solution
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Joumanah Joumanah
Business
The machine has consistently failed to heat correctly, causing substantial issues in the transfer process. Specifically, it does not reach the necessary temperature, and this malfunction has resulted in the stickers not melting as expected and, in some cases, causing damage to the material by turning it yellow. Despite following all recommended steps, the machine’s inefficiency is causing significant loss and disruption to my work. I have previously requested a return and refund multiple times, but I have only received responses directing me to wait or suggesting I check the compatibility of materials. However, the issue here is not with the materials but with the machine’s faulty performance. My request is straightforward: I am seeking an immediate return and a full refund due to the machine's clear quality issues. I ask that you expedite this process by initiating the return and refund arrangements without further delay. Your cooperation on this matter is essential in preventing additional loss and frustration. Thank you for your attention and prompt action regarding this request. Please respond within the next 24 hours to confirm the return and refund arrangements.
1 Leute fanden das hilfreich
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Mariz Bauer Mariz Bauer
marizbauer.24@gmail.com
It works okay. The problem is that the heat plate doesn’t heat up evenly. So I have to press multiple times and turn the item so I get even sublimation. The top plate is always crooked and won’t align with the bottom part most of the time. It works ok if you’re sublimating a very small item but otherwise it cost me a few items and my time because I had to redo. The sliding bottom part is very hard to slide at first, unless I oil it but even after oiling it, still doesn’t slide in and out smoothly. I love Vevor but this product in particular is a big miss.
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
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