Kundenbewertungen für VEVOR Rasenkehrer 54 cm Rasenkehrmaschine Manuell 99L Fassungsvermögen des Fangkorbs Laub- und Rasensammler Spindelmäher 112x67x90cm Handspindelmäher verstellbar zum Aufkehren von Laub Grasschnitt

Bought about a month ago and have never received it!

I ordered the product and per the tracking the product was in the dispatch location. I inquired on why the product was stuck in the dispatch location and was refunded my purchase and the package was never delivered. I did not get any explanation. Because of my experience with this purchase, I am reluctant to order any thing from this company. Please fully explain what happened to my order.

This thing works and pick up leaves and grass BUT--- hard to push! ...unless pushing on paved road or artificial grass maybe... any grass taller then 1 1/2" takes much effort to push. The wheels spin the brush which is basically fan style... so it does not pick up the leaves on first pass... two passes at best. Basket fills up quick also... but i guess depends. So yeah not sure about this item! I will give it another shot but at 120$ i may be looking for another option.

Wheels stopped turning first time we used it! Please advise. Thanks!

Es gibt keine Ersatz Bürste

Lawn sweeper did not come with correct size bolts and strap ripped on one side. Only used few times

This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.

Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.

The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.

Does not pick up things & put it in the bag. Hard to maneuver.